puestos de Help Desk Engineer en Italia

Support Seamless Events with Technology Excellence
At InterContinental Abu Dhabi, we host everything from high-level corporate functions to grand social events. Behind each successful event is a dependable A/V Technician, ensuring every sound, screen, and system operates flawlessly. We’re looking for a technically skilled and service-driven professional to join our IT Department as an A/V Technician.

Reporting to the IT Manager, the A/V Technician will be responsible for setting up, operating, and maintaining audio-visual and presentation systems used throughout the hotel’s meeting spaces, ballrooms, and event venues. You will collaborate closely with the Events, Banqueting, and Engineering teams to support both guest and internal functions.

A little taste of your day-to-day:

Every day is different, but you’ll mostly do:

• Set up and operate all audio-visual systems including microphones, speakers, projectors, LED screens, mixers, and lighting for events.
• Coordinate video conferencing and hybrid meeting setups using platforms like Zoom, Microsoft Teams, etc.
• Perform routine testing, maintenance, and safe storage of A/V equipment.
• Troubleshoot technical issues promptly during events to ensure uninterrupted service.
• Liaise with clients and internal departments to understand event-specific technical requirements.
• Maintain proper inventory of equipment and manage asset tracking.
• Support IT functions during low event activity, as directed by the IT Manager.

What we need from you:

• 1–2 years of experience in A/V operations, preferably in hospitality, events, or IT environments.
• Solid understanding of sound systems, projectors, LED displays, mixers, video conferencing systems, and basic networking.
• Strong troubleshooting and time management skills.
• Professional communication and customer service orientation.
• Ability to lift and install equipment safely and efficiently.
• Flexibility to work shifts, weekends, and public holidays based on event schedules.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the teamthe room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeingframework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.