lavori da Help Desk Analyst in località Emirati Arabi Uniti

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Saudi Arabia role - candidates to be based preferrably in Riyadh.

We, as a collective group of SAP Enterprise Architects, commit to leading the digital transformation of our customers by leveraging our expertise in system integration, strategic planning, and technology implementation. Our primary missions are to drive the Clean Core imperative and to accelerate the adoption of SAP Business Technology Platform (BTP) by fostering a culture of innovation and efficiency. We are dedicated to enabling Clean Core, aiming to simplify and modernize our IT landscape while reducing complexity and operational costs. By consolidating systems and streamlining processes, we strive to create a robust and agile infrastructure that supports the evolving needs of our business.

Enterprise Architects play a crucial role in orchestrating the development of a holistic enterprise architecture model that supports established enterprise goals. To help companies future‑prove their technology environment, we serve them from the select phase where the NorthStar Enterprise Architecture is being created, to adopt ( core transformation coming in) to the derive phase (translate the NorthStar Enterprise Architecture to its different SAP solutions, including BTP realizing the Clean Core).

As an Enterprise Architect, you act as an Advisor to the customer to lead them towards the next step of IT‑Services by providing holistic advice and guidance focusing either on an application/solution, an industry, or a technology.

• At least 10 years of work experience in a customer experience role (e.g., Program Manager, Architect, Customer Engagement, Customer Advisory)
• Proven experience delivering enterprise Business transformation through Application delivery.
• Experience in end‑to‑end architectural design for hybrid solution landscapes.
• Proven knowledge of SAP Enterprise Architecture Framework and Toolset, SAP Integration Advisory Methodology, SAP Extensibility Advisory Methodology, SAP Clean Core principles
• Excellent communication, influencing and negotiation skills (in English language) at senior manager level both inside an IT team and across business functions.

• Experience in using SAP LeanIX & Signavio as tools to document Enterprise Architectures & Business Processes.
• Ideally, proven knowledge of On‑Premises solutions and its corresponding cloud solutions.
• BTP Certifications (e.g. Integration Suite, Extension Suite, SAP Build)
• Professional Training & Certification (e.g., SAP Enterprise Architecture Framework featured by LeanIX EAM, SAP Certified Professional-Enterprise Architect P SAPEA2023, TOGAF) as a plus.

Join our dynamic team of SAP Enterprise Architects leading the charge in shaping tomorrow's digital landscape. We're passionate about revolutionizing businesses through cutting‑edge SAP technologies. Our vision is clear: to drive seamless digital transformation by promoting clean core principles and accelerating Business Technology Platform (BTP) adoption. By partnering with top‑tier SAP clients, including Max. Attention customers and RISE Premium Plus subscribers, we're not just providing advanced technological solutions — we're paving the way for a sustainable future. Join us in building a digitally empowered world where innovation meets environmental responsibility.

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process (https://jobs.sap.com/content/Ethical_usage_of_AI_in_the_recruiting_process/?locale=en_US). Please note that any violation of these guidelines may result in disqualification from the hiring process.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.