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Job summary
A telecommunications company in Dubai is seeking a Sales Executive to promote and sell customized Etisalat plans to businesses and government entities. The role requires strong customer service skills, a proven B2B sales background, and the ability to handle regulatory audits. Candidates should possess 3-5 years of experience in a similar role and a Bachelor's degree is preferred. Incentives included with a salary of 4850 AED gross.
Qualifications
- 3 - 5 years of experience in a similar role.
- Proficiency in selling GSM connections.
- Valid driver's license and willingness to travel frequently.
Responsibilities
- Promote and sell Etisalat plans to customers.
- Ensure exceptional customer service.
- Identify opportunities for upselling and cross-selling.
Skills
Education
- Promote and sell Etisalat plans tailored to businesses institutions government entities and Emirati customers.
- Provide detailed information about plan features benefits and pricing to potential clients.
- Identify opportunities to enhance revenue through upselling and cross-selling of products or services.
- Ensure exceptional customer service handling and resolving customer concerns promptly and professionally.
- Meet quality Key Performance Indicators (KPIs) related to customer service such as response time resolution time and customer satisfaction scores.
- Collaborate with audit teams during Internal & external audits ensuring compliance with industry regulations.
- Handling of Telecommunications Regulatory Authority (TRA) audits ensuring compliance with relevant regulations.
- Contribute to internal mystery shopping initiatives to assess the quality of customer interactions.
- Achievement of individual sales and productivity targets.
- Providing Solutions to Customers Queries/Requirements.
- Thorough knowledge of products in his department.
- Oversee day-to-day operation.
- Create a healthy and motivating work environment and atmosphere.
- Listen to team members feedback and resolve any issues or conflicts.
- Motivating the team to achieve organizational goals.
- Delegating tasks to team members.
Experience (Yrs & Field) : 3 - 5 years of experience in similar role
Educational Qualification : Graduation or Diploma or an equivalent qualification
Below 35 years.
Immediate Joining on or before 20th September 24.
/- AED(Gross allowance) Incentives
Customer Focus Result Orientation Teamwork Communication. Arabic knowledge is an advantage. Good PC skills especially MS Excel Confidence and skillful negotiating skills.
Qualifications: Bachelors degree in Business Marketing or a related field (preferred but not mandatory). 1-3 years of experience in outdoor or B2B sales. Proficiency in selling GSM connections (Postpaid Fiber and Business On). Valid drivers license and willingness to travel frequently Key Skills and Competencies: Proven track record in outdoor sales (B2B experience preferred). Excellent communication negotiation and presentation skills. Strong interpersonal and relationship-building abilities. Self-motivated goal-oriented and able to work independently. Ability to thrive in a fast-paced and competitive environment.
Graduate
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.