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Bilingual Application Support Engineer L1 - UAE
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tether
Bilingual Application Support Engineer L1 - UAE
Job summary
A leading IT services company in Dubai is looking for an Application Support Engineer L1. This mid-level full-time role requires up to 6 years of support experience in a dynamic environment. Candidates should possess strong communication skills in Arabic and English and in-depth troubleshooting abilities. Responsibilities include ensuring professional user interactions and addressing issues effectively to enhance user satisfaction. Apply if you are passionate about delivering quality support and have experience in government services in the UAE.
Qualifications
- Minimum 3 years experience in similar support roles for government services in the UAE.
- In-depth understanding of medical and legal frameworks in UAE.
- Excellent communication skills, both written and verbal.
Responsibilities
- Provide accurate and empathetic communication with users.
- Help users understand issues and prevent future occurrences.
- Maintain high-quality interactions aligned with brand values.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.