Customer Service Representative jobs in Brazil

Fuse Finance Dubai, United Arab Emirates

About Fuse

Fuse is on a mission to bring real-time cross-border payments to the Middle East and Asia, helping global businesses access the region without changing their payment stack. We believe MENA offers one of the most exciting payment opportunities in the world today. As a rapidly evolving market, Fuse provides the infrastructure needed to keep up.

Having raised over $8.6mn from investors like Northzone, Flourish, Raba, and Alter Global, we are trusted by payment companies and enterprise businesses worldwide to facilitate money movement in the region. Our clients include Deel, Airbnb, Etsy, and many others.

We are passionate about making local payments accessible to brands globally and are looking for dedicated individuals to join our team.

You will be an early member of our sales team, shaping sales processes and team culture. This role is ideal for someone passionate about payments and consultative sales, thriving in a fast-paced startup environment.

1. Pipeline Management: Build and manage your sales pipeline targeting global enterprise companies interested in the MENA region (e.g., Trading platforms, Payment platforms, Social Media, Payroll).
2. Lead Generation: Develop strategies to generate new leads aligned with our target market.
3. Inbound Sales: Handle inbound leads from various channels (website, etc.).
4. Achieve Targets: Create sales forecasts and plans to meet company goals.
5. Solution Selling: Educate prospects on how payments work in MENA and how Fuse can localize their payment stacks.
6. Relationship Building: Develop strong relationships with key decision-makers and stakeholders.
7. Account Ownership: Manage the transition from sales to implementation and customer success teams.
8. Account Management: Ensure clients go live successfully and generate volumes.
9. Cross-functional Collaboration: Provide feedback to internal teams on prospects and client needs.

• 3-5 years of experience in outbound B2B sales.
• Experience in a fast-paced FinTech environment.
• Proven success in closing large enterprise deals.
• Ability to multitask in a dynamic, high-growth startup.
• Experience with CRM systems like Salesforce or HubSpot.
• Strong relationship-building skills with C-level executives.
• Bachelor’s degree in Business, Finance, Marketing, or related fields.

• Experience in the payment industry.

• MacBook
• Travel opportunities (if applicable)
• Unlimited vacation
• Private healthcare
• Employee stock ownership plan (ESOP)
• Flexible working and autonomy
• Pay it forward days (volunteering opportunities)
• Wellness days (recharge time)

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