Customer Service jobs in United Arab Emirates
Door Attendant at Waldorf Astoria Dubai International Financial Centre
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Door Attendant at Waldorf Astoria Dubai International Financial Centre
Job summary
A luxury hotel in Dubai is seeking a Door Attendant to provide exceptional service to guests by welcoming them, assisting with luggage, and maintaining high standards of hospitality. The ideal candidate will have a valid driver's license, strong communication skills, and a passion for customer service. This role is crucial for creating a positive first impression and ensuring guests have a memorable experience.
Qualifications
- Valid driver's license with no outstanding restrictions.
- Calm, courteous, and discreet demeanor.
- Passion for teamwork and independent work.
Responsibilities
- Welcome guests on arrival and assist with their luggage.
- Anticipate guests needs and provide excellent service.
- Keep updated on hotel services, VIPs, and events.
Skills
A Door Attendant at Waldorf Astoria Dubai International Financial Centre maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, parking Guests' cars as required, overseeing delivery and safe keeping of luggage, and providing others services for all Guests.
As a Door Attendant at Waldorf Astoria Dubai International Financial Centre, you serve as a key connection point between Guests and the hotel as well as other hotel departments. A Door Attendant with the hotel property influences the Guest's first impression, and therefore, must ensure always offer a professional and welcoming disposition. Specifically, the Doorman will perform the following tasks at the highest level of service:
- Comply with Company brand standards at all times
- Welcome guests on arrival and assist with their luggage
- Anticipate guests needs
- Keep up to date on all hotel services as well as VIPs and special events
- Be knowledgeable on external locations, attractions, and landmarks in the vicinity
- Project a professional manner with an emphasis on hospitality and guest service
A Door Attendant at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience working within the hotel, in luxury premise
- A valid driver's license with no outstanding driving restrictions or infringements
- Excellent grooming standards
- Strong good communication skills
- Calm, courteous, and discreet
- A good knowledge of the area and Dubai in general, preferred
- A passion for working on team as well as alone
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.