Travel Reservation Consultant & Manager, Outbound Arabic Speaking

Holiday Best Gulf; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading travel agency in Dubai seeks a passionate Travel Reservation Consultant & Manager fluent in Arabic. The role involves managing travel bookings, coordinating with suppliers, and providing exceptional customer service to clients across B2C and B2B markets, primarily in the GCC region. Candidates must have at least 2 years of experience in travel reservations and proficiency in GDS systems. This position is remote and offers opportunities for career growth.

Qualifications

• Minimum 2 years of experience in travel reservation, preferably in outbound travel.
• Proficiency in GDS systems is a must.
• Knowledge of GCC travel trends and destinations.

Responsibilities

• Handle flight, hotel, and holiday package reservations.
• Communicate effectively with clients in Arabic & English.
• Provide accurate quotations and booking confirmations.

Skills

Fluent in Arabic

Communication skills

Negotiation skills

Multitasking

Tools

GDS systems (Amadeus / Sabre / Galileo)

CRM systems

Job description

Company : HolidayBest Gulf Dubai

Location : Remote

About the Role

We are seeking a passionate and detail-oriented Travel Reservation Consultant & Manager fluent in Arabic to join our growing team. You will be responsible for managing client travel bookings coordinating with suppliers and delivering exceptional customer service across B2C and B2B markets (primarily GCC).

Tasks

• Handle flight hotel holiday package and tour reservations for individual and corporate clients
• Communicate effectively in Arabic & English with clients to understand their travel needs
• Provide accurate quotations itineraries and booking confirmations
• Coordinate with internal departments and external vendors (airlines hotels DMCs)
• Maintain accurate records of all bookings and follow-ups in CRM systems
• Assist walk-in customers and support WhatsApp / email inquiries
• Offer excellent pre- and post-sales support to ensure customer satisfaction

Requirements

• Minimum 2 years of experience in travel reservation preferably in outbound travel
• Proficiency in GDS systems (Amadeus / Sabre / Galileo) is a must
• Strong communication and negotiation skills in Arabic and English
• Knowledge of GCC travel trends and destinations
• Ability to multitask prioritize and work under pressure
• Familiarity with CRM or reservation platforms is a plus

Employment Type : Employee

Vacancy : 1