Customer Service Agent jobs in United States

An Amazing Career Opportunity for Inside Sales Manager

Location: Dubai UAE

Job ID: 37288

Profile Summary:

The Inside Sales Representative Visitor Managementreports to the Sales Manager Visitor Management. Primary responsibilities are to grow and maintain revenue maximize Visitor Management footprint within the HID install base and strengthen product selection through relationship building with HID prospects and partners who focus on Easy Lobby. The Inside Sales Representative Visitor Managementmust effectively identify new opportunities throughout multiple levels within prospects customers and channel partner organizations. The Inside Sales Representative Visitor Management will be responsible to sell Easy Lobby Visitor Management software for a defined territory primarily EMEA as well as engaging with current and perspective partners.

Who are we

HID powers the trusted identities of the worlds people places and things allowing people to transact safely work productively and travel freely.

We are a hightech software company headquartered in Austin TX with over 4000 worldwide employees.

Check us out: and & Responsibilities include the following. (Other duties may be assigned)

• Meet or exceed quarterly and annual individual targets

• Maintain an updated and accurate forecast in CRM ()

• Manage and perform lead qualification tasks in line with the Workforce Inside Sales Playbook.

• Work on opportunities for selling and upselling our Visitor Management Solutions

• Record and maintain all activities in Salesforce

• Plan and conduct presentations of HID Visitor Management Solutions to end users consultants and resellers.

• Develop relationships with both internal and external stakeholders

• Liaise with technical support to ensure that End Users receive the assistance they require.

• Understanding of the HID Advantage Partner Program (APP)

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Minimum 3 years sales experience in inside sales or account management.

• Proven & verifiable track record of successful quota achievement

• An ability to communicate and present solutions.

• Ability to work independently with minimal supervision.

• Must be fluent in business English (Written & verbal)

• Strong administrative skills and proficiency in MS Office applications.

Education and/or Experience:

• BS/BA degree or equivalent education plus relevant industry work experience.

• Minimum of 3 years experience in Software/Identity Access Management/Physical Security Industry.

Computer Skills

• Proficient with CRM software such as

• Proficient in MS Office applications such as Word Excel PowerPoint etc.

• Proficient with operating systems such as Windows etc.

Customer Expectations

• Highlight knowledge skills abilities and traits necessary in this role to satisfy our customers expectations.

• Exceptional interpersonal communication skills specific to field sales presentations and software demonstrations

• Extensive network of customers and advocates in market

• Successful development and execution of territory planning in order to build required pipeline to achieve quota

• Background working in both a direct and indirect sales model

• Experience working with and enabling channel partners

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employees work primarily in a home office environment

• The home office must be a welldefined work area separate from normal domestic activity and complete with all essential technology including but not limited to; separate phone scanner printer computer etc. as required in order to effectively perform their duties.

Work Requirements

• Compliance with all relevant HID Global policies and procedures related to Quality Security Safety Business Continuity and Environmental systems.

• Travel and fieldwork including international travel may be required. Therefore employee must possess or be able to acquire a valid passport.

• You must be legally eligible to work in the country in which you are hired.

Why apply

Empowerment: Youll work as part of a global team in a flexible workenvironment learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents skills and experiences. You dont need to check all the you have most of the skills and experience we want you to apply.

Innovation: You embrace challenges and want to drive change. We are open to ideas including flexible work arrangements job sharing or parttime job seekers.

Integrity: You are resultsorientated reliable and straightforward and value being treated accordingly. We want all our employees to be themselves to feel appreciated and accepted.

This opportunity may be open to flexible working arrangements.

HID is an Equal Opportunity

We make it easier for people to get where they want to go!
On an average day think of how many times you tap twist tag push or swipe to get access find information connect with others or track something. HID technology is behind billions of interactions in more than 100 countries. We help you create a verified trusted identity that can get you where you need to go without having to think about it.
When you join our HID team youll also be part of the ASSA ABLOY Group the global leader in access solutions. Youll have 63000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally. As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.

#LIHIDGlobal

Required Experience:

IC