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Order Management Team Lead
Job summary
A leading recruitment agency in Sharjah is seeking a skilled Order Management Lead to oversee the team's performance and client interactions. The ideal candidate should have 5-7 years in order management, with strong leadership and communication skills, particularly within the manufacturing or construction sectors. This position offers a competitive salary between 10,000-12,000 AED plus benefits including medical insurance and a visa.
Benefits
Qualifications
- 5-7 years of experience in order management, sales operations, or a similar role.
- Strong knowledge of the order-to-cash process in construction supply/manufacturing.
- Understanding of contracts, warranties, and commercial terms.
- Detail-oriented and excellent organizational skills.
Responsibilities
- Lead and motivate the order management team to meet goals.
- Serve as the primary client contact post-sales.
- Review orders and contracts for accuracy.
- Coordinate with Finance on invoicing and payment follow-ups.
- Track order progress and resolve issues promptly.
- Drive process improvements for efficiency.
Skills
Tools
10000-12000 + Medical Insurance + Visa + Air Ticket
Lead and motivate the order management team to meet goals.
Serve as the primary client contact post-sales, ensuring clear communication.
Review orders and contracts for accuracy and timely delivery.
Coordinate with Finance on invoicing and payment follow-ups.
Work with Engineering on drawings, approvals, and documentation.
Track order progress and resolve issues promptly.
Drive process improvements to boost efficiency and customer satisfaction.
Client relationship management and communication skills
5-7 years of experience in order management, sales operations, or a similar role
Strong Knowledge of order-to-cash process in construction supply/ manufacturing
Understanding of contracts, warranties, and commercial terms.
Proficiency in WBS systems and MS Office
Strong leadership and communication skills.
Detail-oriented with excellent organizational and problem-solving abilities.
Candidates from the manufacturing, construction, steel or cladding industries would be more relevant
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.