Engineering Supervisor

Sheraton Grand Hotel, Dubai; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A luxury hotel in Dubai is seeking a skilled engineering professional to ensure operational excellence and guest satisfaction. Responsibilities include maintaining equipment, managing resources, and implementing energy-saving initiatives. Candidates should have a technical degree, a strong philosophy of guest service, and excellent interpersonal skills. Join a dedicated team committed to high standards and quality management.

Qualifications

• Must embrace guest service and own guest interactions.
• Must identify with the hotel's brand and philosophy.
• Strong interpersonal skills and team player.
• Able to demonstrate self-confidence and enthusiasm.

Responsibilities

• Develop operational knowledge of all engineering procedures.
• Manage spare parts control and supervise worker activities.
• Maintain equipment and tools in good order.
• Assist in energy-saving plans and sustainable management.

Skills

Guest and customer service philosophy

Interpersonal skills

Ability to coach engineering team

Attention to detail

Knowledge of hotel computer systems

Education

Technical degree

Job description

POSITION PURPOSE

To develop a solid operational knowledge of all engineering operational procedures and to be well acquainted with the function of other departments within the Hotel.

ESSENTIAL FUNCTIONS

• Revenues, profits, cost effectiveness and ROI:
• When required, to help in preparation of the detailed specification of each element of the projects to get the full control on the cost, time and quality of the projects.
• To manage effectively the spare parts control system as well as to get the best products which suites our standards and the highest quality without affecting our cost management.
• To supervise and to coordinate the activities of workers and to control expenses.
• To maintain the equipment and tools in good order and to maintain all stores organized.

Management of Human Resources

• To show the interest in learning all available new technology and the latest products related to our values and brand standards and to be able to apply that in our hotel.
• To share in the implementation of the training programs for employees that will result in better productivity and better work environment.
• To be able to conduct the necessary technical trainings for the team, and to assure of the correct implementation and measure the results
• To conduct himself in a manner as to encourage fellow employees to do likewise.
• To be always efficient, courteous and pleasant and to show at all times a helpful attitude and never to talk in a loud voice to other employees.

Upkeep physical plants and building

• Base on various equipment specifications and operations standards to ensure that all of the equipment is efficiently running favor the smooth building operation.
• To carry out the assigned duties in order to accomplish the work requested on repair and maintenance orders as well as on work requests for building and equipment.
• To assist in performing a preventive maintenance program and to carry out these advance work orders according to the schedule.
• To submit reports to the Assistant Director of Engineering on the condition of the building and the equipment. (Timely / accurately)

Sustainable management and community activity

• To share in creation (and implementation) of energy saving plans matching with the overall Environmental policy of the hotel and 30/20 plan of Marriott.
• To have the interest on searching all the resources for getting the newest technology supportive to our energy saving plans.
• To show the interest to not only participates in the community occasions but sharing in creation the events.

Safety and security

• Follow up with daily, weekly, monthly, quarterly and annually control measure actions on the scheduled time.
• To be able to apply the control measures of the risk assessments for the various areas and operation.
• To be able to follow on the control measures of the legionella risk assessment
• To be able to perform any emergency work regarding fire, water electricity and others.
• To be part in implementation of fire prevention and evacuation procedure for guest and staff.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

• To walk through the building every shift as required monitoring the condition ofthe building and equipment and file the report on each shift accurately.
• Professional in using the BMS system and to follow all the requests and work orders.
• To be well acquainted with the emergency procedures i.e. fire, bomb threat, medical and power failure and follow emergency processes.
• Able to deal efficiently and effectively with all employees and department heads. (Using our core values, Human Truths and our promises as a base line)
• Able to coach his related engineering team as required.
• His personal appearance and behavior will at all times be geared on representing the Hotel in the best way. (Using our core values, Human Truths and our promises as a base line)

QUALIFICATION STANDARDS

• We do expect that you do have the experiences/ behaviors below. You:
• Totally embrace the philosophy of guest and customer service and own the guests;
• Identify yourself with the hotel’s brand and operating philosophy;
• Possess a warm and friendly demeanor;
• Strive to achieve satisfaction and delight of internal and external customers;
• Are detail oriented and hands on;
• Are a team player with strong interpersonal skills;
• Have the potential to develop into a leader, motivate and develop self and other associates;
• Demonstrate self-confidence, energy and enthusiasm;
• Have immaculate personal presentation e.g. grooming and conversational ability;
• Have knowledge of hotel computer systems and other IT related applications;
• Uphold ethical business practices.

EDUCATION

• Technical degree required.
• PSYCHICAL CONDITION REQUIRED FOR YOUR ROLE
• (Ability to lift, standing during shift, sitting most of shift, etc)