Front Office Supervisor — Elevate Guest Experience

Le Meridien; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand in Abu Dhabi seeks a Front Office Manager to oversee guest check-ins and ensure exceptional service. Candidates should have 4-5 years of experience with at least 2 years in a supervisory role. Strong communication and leadership skills are essential, as is experience in a 4 or 5-star hotel environment. This role promises a dynamic work environment where guest satisfaction is paramount.

Qualifications

• 4–5 years of front office experience, including 2 years in a supervisory role.
• Experience in a 4 or 5-star hotel environment.
• Fluent in English; additional languages are a plus.

Responsibilities

• Process all guest check-ins and verify payment methods.
• Set up accurate guest accounts and handle reports.
• Assist management in training staff and maintain guest relations.

Skills

Leadership

Communication

Interpersonal skills

Problem-solving

Attention to detail

Service-oriented

Flexibility

Tools

Opera

PMS

Job description

A luxury hotel brand in Abu Dhabi seeks a Front Office Manager to oversee guest check-ins and ensure exceptional service. Candidates should have 4-5 years of experience with at least 2 years in a supervisory role. Strong communication and leadership skills are essential, as is experience in a 4 or 5-star hotel environment. This role promises a dynamic work environment where guest satisfaction is paramount.