Clinical Supervisor à Émirats arabes unis

Our client, a well-established event management company in Dubai, is seeking an experienced IT Supervisor to manage and support their internal IT infrastructure. This is a corporate, non-event-facing role, ideal for someone who excels in maintaining efficient systems, securing networks, and providing exceptional IT support to internal teams.

Key Responsibilities:

• Oversee the day-to-day IT operations across the office
• Provide hands-on technical support for hardware, software, printers, and network issues
• Maintain and upgrade servers, workstations, and communication systems
• Ensure cybersecurity, data protection, and IT policy compliance
• Manage IT asset inventory, licenses, and documentation
• Liaise with external vendors and service providers for equipment and support
• Monitor system performance and implement necessary upgrades or changes
• Lead and support a small team or coordinate outsourced IT service providers when needed

Requirements:

• 5+ years of IT support and infrastructure experience, preferably in a mid-size office environment
• Solid knowledge of Windows/Mac OS, networking (LAN/WAN), firewalls, and backup solutions
• Experience with cloud systems (e.g., Office 365, SharePoint, Azure, Google Workspace)
• Strong troubleshooting skills and ability to manage multiple tasks efficiently
• Excellent interpersonal and communication skills
• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Relevant certifications (e.g., Microsoft, Cisco, ITIL) are a plus