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ATM Support Specialist – Systems & Incident Mgmt
Job summary
A leading technology solutions provider is seeking an ATM Support Consultant to provide maintenance and support for ATM Switch and Self Service Terminals. The role requires 8 years of IT experience, including 5 years in ATM-related applications. Responsibilities include ensuring service availability per SLAs, tracking vendor support issues, and responding to incident tickets promptly. This is a full-time position based in Dubai with no remote work options.
Qualifications
- 8 years experience in IT environment with specialized knowledge in ATM domain.
- 5 years experience in application portfolio and ATM systems.
Responsibilities
- Provide Maintenance and Support for ATM Switch and Self Service Terminals.
- Ensure service availability per SLAs and report incidents appropriately.
- Track vendor support issues and respond to incident tickets in a timely manner.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.