Caretaker à Émirats arabes unis

Résumé du poste

A luxury spa is seeking a professional receptionist to manage guest interactions, schedule appointments, and maintain organizational integrity. The ideal candidate will have customer service experience in high-end settings and must be willing to relocate to Qatar. This role requires excellent communication skills, multitasking abilities, and proficiency in Microsoft Office. Flexibility with work hours is essential.

Qualifications

• High school diploma or equivalent required.
• Proven customer service experience in a luxury setting is essential.
• Excellent communication, interpersonal, and organizational skills necessary.
• Ability to work well under pressure and multitask effectively.
• Proficiency in Microsoft Office and aptitude for learning new software.
• Flexible schedule is required, including evenings and weekends.
• Willingness to relocate to Qatar is a must.
• Excellent communication skills in English, both written and oral.

Responsabilités

• Answer incoming calls and provide information about spa services.
• Greet guests and offer tours of the facilities.
• Schedule appointments for guests accordingly.
• Check-in and check-out guests while managing service history.
• Process payments accurately for services provided.
• Maintain cleanliness and organization of the reception area.
• Assist the Spa Manager with administrative tasks.
• Handle customer complaints professionally.
• Promote spa products and services.
• Attend staff meetings and training sessions.
• Adhere to company policies and perform other duties as assigned.