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Front Office Supervisor
Job summary
A luxury resort in Abu Dhabi is seeking a Front Office Supervisor to provide outstanding guest experiences. This full-time position involves guiding and supporting a team, ensuring accuracy in tasks, and resolving guest complaints. Applicants should have supervisory experience in a hotel/resort setting alongside exceptional customer service skills.
Qualifications
- Previous office supervisory experience.
- Extensive experience working within a Hotel/Resort environment.
- Professional presentation essential.
Responsibilities
- Guide & support the team in outstanding guest experiences.
- Act as a role model and inspire the team.
- Ensure daily tasks are completed accurately and timely.
- Conduct guest arrivals and departures.
- Resolve & respond to guest complaints timely.
Skills
We are looking to appoint a Front Office Supervisor at Desert Islands Resort & Spa by Anantara on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available.
About the role:
- Guide & support the team in providing outstanding guest welcoming and experiences
- Act as a role model sharing your expertise and continually inspiring the team
- Ensuredaily tasks are completed accurately and in a timely manner
- Conductguest arrivals and departures
- Resolve & respond to guest complaints in a timely and professional manner
Qualifications :
- Previous office supervisory experience
- Extensive experience working within a Hotel/ Resort environment
- Exceptional customer service skills and an unwavering positive attitude
- Ability to manage time effectively
- Professional presentation essential
- Availability to work weekends if required
Additional Information :
Remote Location
Remote Work :
No
Employment Type :
Full-time
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.