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Watch Technician | Retail | Al Futtaim Watches & Jewelry | UAE
Descrizione del lavoro
A diverse business group in the UAE is seeking a Watch Technician. The role involves performing technical repairs of watches and clocks while providing exceptional customer service. Candidates should have 3-4 years of experience in a similar position and possess strong attention to detail. This is an opportunity to join a well-established company committed to employee satisfaction.
Competenze
- 3-4 years’ experience in watch service technician role.
- Ability to provide efficient after-sales service.
Mansioni
- Performing professional and technical repairs of watches and clocks.
- Achieving the service targets set.
- Providing technical estimates on authenticity and reparability of watches.
- Verifying and monitoring quality control checks.
Conoscenze
Formazione
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role:
Customer Service, Repairing of Watches & Clocks.
Responsibilities:
- Performing professional and technical repairs of Watches and Clocks.
- Achieving the Service Targets set.
- Giving technical estimate about authenticity and reparability of Watches.
- Verifying and monitoring quality control checks
- Consolidating of technical issues
- Following up and managing technical documentation
Required Skills:
- To support the sales of the products by providing efficient after-sales service, thereby earning service revenue.
- A Confident Team Player
- Able to handle Complexity
- Attention to Detail
Qualifications:
- High School
- 3-4 years’ experience in watch service technician role
- Delighting Our Customers
- Managing Complexity
- Taking Initiative
- Drive for Results
We are an equal opportunities employer and welcome applications from all qualified candidates. Al-Futtaim Group is committed to providing a workplace that is free from discrimination and harassment.
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