Senior Technician – Trading Enterprise

Pear US; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading automotive service provider in Dubai is seeking a skilled technician to join their team. The role involves ensuring customer satisfaction through quality servicing and repairs of various vehicles, including Japanese, American, and European makes. Candidates should have a trade-related certificate and 2-4 years of experience in a dealership workshop. Strong communication and analytical skills are essential.

Qualifications

• Minimum of 2-4 years of related experience in a dealership workshop.
• Strong diagnostic ability and assessment of car repairs/maintenance.
• Effective communication and administrative competence.

Responsibilities

• Ensure customer satisfaction through quality servicing and repairs.
• Identify and analyze customer requests for diagnostics.
• Perform work in accordance with manufacturer’s specifications.

Skills

Customer Service

Analytical Skills

Communication Skills

Interpersonal Skills

Education

Trade related certificate/diploma

Job description

As part of our Automotive team in Dubai, you will be responsible for ensuring customer satisfaction by performing quality servicing and repairs on Passenger Sedans and 4 wheel drive vehicles, so as to return them to the manufacturer’s specifications.

You will be responsible for identifying customer’s requests, analyzes them, and refines the diagnostic process. You will also perform the requested work, in observance of the manufacturer’s methods (recommendations and operating procedures).

Requirements

You should possess Trade related certificate/diploma and should have at least a minimum of 2-4 years of related experience working a dealership workshop and repair section of Japanese/American or European cars such as Volvo, Jeep, Chrysler & Dodge. You should have ability to provide established standards of Customer Service through diagnostic ability and assessment of car repairs/maintenance.

You should also be able to communicate effectively with strong analytical, communication and inter-personal skills with administrative competence.