Senior Technician – Trading Enterprise

Travelsea; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive service provider in Dubai seeks an experienced technician to ensure customer satisfaction by servicing and repairing vehicles to manufacturer specifications. The role requires a trade-related certificate, 2-4 years of dealership experience, and strong analytical and communication skills. Join our team and contribute to maintaining high-quality automotive services.

Qualifications

• Minimum 2-4 years of related experience in a dealership workshop.
• Experience with Japanese/American or European cars preferred.
• Ability to perform diagnostic tests and assessments.

Responsibilities

• Ensure customer satisfaction through quality servicing and repairs.
• Identify and analyze customer requests to refine diagnostic processes.
• Perform work according to manufacturer’s specifications.

Skills

Customer service skills

Analytical skills

Communication skills

Interpersonal skills

Education

Trade related certificate/diploma

Job description

As part of our Automotive team in Dubai, you will be responsible for ensuring customer satisfaction by performing quality servicing and repairs on Passenger Sedans and 4 wheel drive vehicles, so as to return them to the manufacturer’s specifications.

You will be responsible for identifying customer’s requests, analyzes them, and refines the diagnostic process. You will also perform the requested work, in observance of the manufacturer’s methods (recommendations and operating procedures).

Requirements

You should possess Trade related certificate/diploma and should have at least a minimum of 2-4 years of related experience working a dealership workshop and repair section of Japanese/American or European cars such as Volvo, Jeep, Chrysler & Dodge. You should have ability to provide established standards of Customer Service through diagnostic ability and assessment of car repairs/maintenance.

You should also be able to communicate effectively with strong analytical, communication and inter-personal skills with administrative competence.