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Résumé du poste
A retail company in Pietermaritzburg is seeking salespeople to provide excellent customer service and achieve sales targets. Candidates should have strong product knowledge and the ability to manage the retail floor effectively. Responsibilities include greeting customers, ensuring satisfaction, and maintaining merchandising standards. Ideal candidates will excel in teamwork and communication skills while driving business profitability.
Qualifications
- Strong customer relations skills on the retail floor.
- Ability to generate sales and meet store targets.
- Effective stock management and merchandising experience.
Responsabilités
- Serve customers in a friendly and helpful manner.
- Manage the retail floor to achieve business goals.
- Maintain exceptional customer service standards.
Connaissances
Salespeople are expected to serve customers in a friendly and helpful manner and ensure that all customers are greeted, approached, and handled as per the 6 elements of selling. To generate sales for the store to ensure its targets are achieved.
- Ensure Excellent customer relations on the retail floor
- Product Knowledge and Trends
- Testing Products
- Merchandise standards
- Salespersons Certification
- Cash Crusaders Protocol
Manage Retail floor – to effectively manage the retail floor to achieve business goals and sustain the profitability of the store
- Retail Merchandising
- Stock Management
- Security / Shrinkage
Manage Service–Maintains exceptional customer service on the retail floor and lives by a customer service minded culture
- Ensure Customer Expectations are exceeded
- Mystery shopper
- Retail Excellence
- Grow Customer Base
Teamwork, Leadership, Business acumen, Initiative, communication skills
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.