lavori da Merchandise in località Italia

To deliver the client KPIs (drive sell out, maintain and grow retail assets, and retail mapping) through effective in-store execution and building strong business relationships with store owners and their managers. This role also includes creative display building and store setup.

1. Drive sell out

• Comply with call cycle
• Manage returned goods system and follow up on damaged goods collections
• Provide feedback regarding store-specific issues
• Communicate and escalate stock issues
• Monitor and communicate pricing in stores, investigating discrepancies
• Confirm pricing in accordance with promotions
• Implement sales promotional activity as per client brief
• Train store sales consultants
• Ensure all store sales consultants are registered on MCS and drive uploads
• Capture required sell-out data on HHT

• Count stock and determine stock to be merchandised
• Merchandise available stock in line with client brief
• Optimize stock levels, monitor slow/fast sellers, and take appropriate action
• Conduct quality checks and respond to poor quality or damaged stock
• Keep area/shelves clean, tidy, and uncluttered
• Identify opportunities to cross merchandise and implement
• Communicate and achieve brand objectives
• Manage out-of-stock situations
• Negotiate prime positioning of Samsung products with store management

• Communicate promotional activities to customers
• Negotiate POP material with store owners/managers
• Ensure promotional activities are implemented, maintained, and reported on
• Provide feedback to relevant stakeholders
• Monitor competitors’ innovations
• Ensure all in-store staff understand promotion mechanics and provide feedback to management
• Carry out blitz activities as required, including:
• Assisting at new store openings
• Building promotional events and displays
• Ad hoc promotional activities

• Report on competitor activities
• Provide promotional feedback reports
• Ensure HHT capture compliance
• Compile monthly promotional calendar
• Maintain assets according to company policy

• Gather feedback from customer complaints, queries, and requests and ensure resolution
• Communicate and update knowledge of promotions/product knowledge to advise on product use
• Build and maintain strong working relationships