Area Manager (East London + Surrounding Area's)

Profile Personnel; East London; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A retail management organization based in East London is seeking an Area Manager with at least 5 years of experience in clothing retail operations. Responsibilities include managing multiple stores, ensuring effective stock control, achieving sales targets, and maintaining high standards of customer service. The ideal candidate will have strong leadership skills, valid driver's license, and the ability to travel frequently. This role is integral to driving sales success across the region.

Qualifications

• Minimum of 5 years’ experience in a Clothing Retail operations environment.
• Valid code 8 drivers license – endorsed & own vehicle.
• Willingness to travel extensively to oversee multiple stores.

Responsibilities

• Ensure proper stock control and manage inventory effectively.
• Oversee store cleanliness and maintenance.
• Achieve and exceed store sales targets.
• Train and motivate staff to enhance productivity.
• Manage store security and customer service.

Skills

Clothing retail experience

Communication skills

Ability to manage staff

Attention to detail

Ability to work under pressure

Education

Matric

Formal Qualification

Tools

Microsoft Office

Job description

Requirements

• Minimum of 5 years’ experience in a Clothing Retail operations environment as an Area Manager.
• Clothing retail experience is a requisite.
• Matric.
• Formal Qualification Advantageous
• Valid code 8 drivers license – endorsed & own vehicle.
• Computer literate: Microsoft Office
• Willingness to travel extensively to oversee 13 stores within the East London and surrounding areas.

Responsibilities

Asset Management

• Responsible for the branch/s as a whole, ensuring that the outside of the store is kept neat and tidy
  and that inside fixtures and fittings are accounted for and maintained
• Co-ordination of janitorial and repair services.

Stock Control

• Is responsible for all stock and will be held accountable for all overages and shortages.
• Should ensure control of inventory.
• Prepare requisitions to replenish stock. Identify and report on slow selling items.
• Stock loss action plan

Merchandising

• Manage the quality and quantity aspects of the merchandise assortments.
• Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
• Identify new ways of promoting merchandise.
• Ensure required housekeeping standards at all times.
• Ensure that there is an equal standard throughout the stores.
• Marketing and Sales
• Manage the implementation of all marketing promotions to ensure maximum sales opportunities are
  exploited.
• Achieve and exceed store sales targets.
• Actively participate in promotions, stay up to date with current advertising and provide sales leadership
  to staff.
• Stay current with products, marketing and pricing of area retailers with similar products.

Admin and Cash

• Ensure that the standard of administration and procedures in store are met.
• Make certain that business direction and strategies are followed.
• Ensure that the responsible persons are following proper procedures when handling all store cash.
• Check and verify these documents daily.
• Manage controllable expenses as this directly affects the profitability of the branch.

Management of Staff

• Assign employees to specific duties.
• Encourage, assist and train employees to become a motivated sales force.
• Manage performance and development of staff
• Ensure that all procedures and policies are being followed and enforce disciplinary action when
  necessary.
• Determine when extra temporary staff is needed and recruit same.

Security

• Manage the security in all aspects of the business and ensure that security procedures are strictly
  adhered to.
• Monitor security staff and make sure that they are alert and performing their duties to the maximum.

Customer Service

• Must possess strong customer service and communication skills and the ability to apply a friendly and
  enthusiastic manner on a daily basis.
• Train staff in customer service.
• Assist customers with enquiries and complaints.
• Continuously satisfy customer needs and attract clientele.

Skills

• Ability to work under pressure.
• Ability to use own initiative.
• Good attention to detail
• Excellent communication Skills
• A proven ability to manage staff and ensure maximum productivity.