Frontshop Assistant - Northlands

Dis-Chem Pharmacies; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A retail chain pharmacy in KwaZulu-Natal is looking for a Frontshop Assistant to maintain merchandising standards and provide excellent customer service. Key responsibilities include restocking merchandise, maintaining an organized workspace, and assisting customers with queries. Candidates should have a Grade 12 qualification and prior retail experience is a plus. This position offers a market-related salary and requires attention to detail and good communication skills.

Benefits

Market-related salary

Qualifications

• 0 – 6 Months Retail work experience required.
• Good interpersonal relations and organization skills are essential.
• Professional appearance and adherence to store policies are mandatory.

Responsibilities

• Restock merchandise and maintain displays to maximize sales.
• Ensure stock rotation and adherence to health and safety regulations.
• Provide courteous assistance to customers and resolve stock queries.

Skills

Trustworthy and honest

Client Service

Good time management

Attention to detail

English – Read, write, speak and understand

Education

Grade 12 / Matric

Job description

Job title

Frontshop Assistant - Northlands

Job Location

KwaZulu-Natal, Durban

Application Deadline

December 16, 2025

Job Description

Dis-Chem Northlands requires a Frontshop Assistant, to uphold the merchandising standards whilst supporting the customer service at point of sales in accordance with Dis-Chem policies and procedures.

Essential Qualifications

• Grade 12 / Matric
• 0 – 6 Months Retail work experience

Advantageous Qualifications

• 1 Year work experience within Retail

Responsibilities

• Restock the merchandise appropriately when needed to ensure maximum sales
• Ensure delivered stock and / or stock pulled from the storeroom are stored and packed in the correct space immediately
• Maintain the stock on the shelves to ensure it has not reached its sell by date and apply FIFO principle
• Ensure that full ranges of products are on the shelves at all times
• Facilitate rotation of stock on a regular basis and adhere to The Local Choice Corporate Stores stock control procedures
• Keep the storeroom organized, neat and tidy
• Report low stock levels, items that are out of stock, damaged stock and expired stock to management
• Ensure stock is rotated on a continual, first in first out basis
• Assist with the cycle counts and general stocktaking
• Boxes must be flattened after unpacking stock and taken to the designated area. Also they should be checked by the security guard
• Identify and report damaged and expired stock immediately to management
• Uphold The Local Choice Corporate Stores merchandising policy and procedure standards
• Adhere to The Local Choice Corporate Stores operating standards, store layout and merchandising layouts
• Front shop shelves and products must be neatly presented and visible at all times
• Labels and pricing must be correct at all times
• Report all price discrepancies to management
• Be aware of new products and maintain up to date product knowledge
• Manage restocking of merchandise and supplies when needed to ensure maximum sales
• Merchandising displays must be built, faced up, stocked and maintained according to TLC Corporate Stores procedures
• Maintain the daily physical upkeep of store and merchandise displays and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with the loading and off-loading of stock when needed
• Items without barcodes must be clearly marked
• Be available to assist with back shopping when needed
• All merchandise must be handled carefully to prevent any losses
• Provide friendly, helpful and courteous assistance and advice to all customers
• All out of stock queries from customers must be followed up on
• All customer stock queries must be dealt with and resolved within a reasonable time
• The correct uniform and name badge must be worn at all times
• Assist with the training of new and current team members
• Report bad and suspicious behavior – staff and customers – to management
• Housekeeping must be in accordance with The Local Choice Corporate Stores standards. Make sure that your workstation is always clean and tidy
• Adhere to The Local Choice Corporate Stores Policies and Standard Operating Procedures
• Adhere to Health and Safety rules and regulations
• Adhere to The Local Choice Corporate Stores uniform and personal appearance policy

Competencies – Essential

• Trustworthy and honest. Client Service
• Interpersonal Relations, Interpersonal Awareness, Thoroughness, Organization Sensitivity, Identification with Management
• Cooperation and, Customer Orientation
• Give constant feedback to store manager and field service advisors
• Interaction with management and customers
• Good time management. Self-discipline and appearance. Lead by example. Creative Thinking, Ethics, Even Temperament, Initiative, Personal Credibility, Results Oriented, Accountability, Attention to detail, Workmanship, Learning Ability, Need to Achieve, Integrity, Initiative, Insight, Energy, Focus on Quality, Conduct
• Target and Deadline Driven
• English – Read, write, speak and understand. Writing Skills, Oral Communication, Listening and, Document Use

Competencies – Advantageous

• Merchandising standards and FMCG industry. Working with Planograms. Category Knowledge
• 2nd Additional language

Special Conditions of Employment

• Driver’s license / Reliable transport
• South African citizen or valid work permit
• Clear credit and criminal records

Remuneration and Benefits

• Market-related salary