Who we are... At Trustonic, our products are making a difference across the world.
One moment we're ensuring low-income families worldwide can access the life-changing benefits of an internet-enabled smartphone.
The next, we're protecting the safety and integrity of the vehicles we drive and the devices we care about. We pride ourselves on living by the Trustonic culture code, a blueprint for our journey that recognises that great working environments don't guarantee success, but bad ones almost always ensure failure. Working here, you'll find a company that celebrates its diversity and is looking to do the right thing: for each other, the community, and the planet.
We believe in equal opportunities and take to heart the old African proverb 'If you only want to go fast, go alone. If you want to go far, go together.'
We work flexibly when and where we're at our best, but regardless of how you choose to work, we'll make sure you feel like one of the team. If you would like to work in a fast-moving global technology company with great ambition, then we'd love to hear from you!
Job Description
We're looking for a Team Administrator to join our cutting-edge and dynamic team.
You will assist our General Manager and Commercial Director, supporting the overall efficiency, organization, and operational needs of the business.
We are looking for someone flexible who is adept at operating both virtually and within the physical office environment.
A Bit About The Team And What You'll Deliver...
As part of the MEA team, reporting to the General Manager, we are looking for a customer-focused Team Administrator who can easily integrate into the business and team interactions.
As a Team Administrator, you will:
- Assist with travel, accommodation bookings, queries, and other general administrative activities as directed.
- Provide administrative support to regional GM, Commercial & BD Director.
- Complete expense returns on behalf of regional GM and Directors.
- Maintain office supplies inventory by checking stock, anticipating needed supplies, and placing orders.
- Carry out clerical duties such as filing, typing, copying, binding, scanning, etc.
- Monitor and maintain office equipment.
- Liaise with our courier DHL to book and check the status of deliveries.
- Deal with customer queries and enquiries.
- Work with the Commercial Director to manage the marketing calendar with Group marketing and agency in region.
- Implement Salesforce attributes into marketing campaigns.
- Support the execution of marketing strategies, including digital marketing, social media, and content creation.
- Arrange and coordinate meetings, conferences, and team-building events.
- Liaise with Marketing, BD Team, and prospective customers to coordinate meetings and facilitate next steps.
- Document and track actionable items across engagements.
- Collaborate on charitable, volunteering, and team events.
- Monitor Objectives and Key Results (OKRs) related to team administration, Salesforce usage, and marketing effectiveness, reporting findings to management.
- Assist in driving on-time feedback and escalations regarding legal engagements with customers.
Who you are...
As a Team Administrator, you will be:
- Creative and energetic in your desire to create an awesome office vibe.
- Hugely optimistic.
- Able to handle sensitive information confidentially.
- Exceptionally organized with great follow-through.
- A natural self-starter and solid communicator.
- Able to thrive in a dynamic, evolving environment.
- Proactive, anticipating needs before they arise.
- Outcome-focused and rigorous in accuracy.
- Prepared to invest effort, including travel, to get the job done.
- Able to build trusted relationships with team and clients.
What makes you, you...
As a candidate, you will have:
- Experience in virtual and physical office environments.
- Proven experience as an administrative assistant or similar role.
- Preferred experience within a technology company.
- Proficiency with tools like MS Office, Teams, Slack, Trello, etc.
- Knowledge of global travel management and office management.
- Familiarity with digital marketing tools and analytics.
- Understanding of legal engagement processes.
- Ability to map business requirements to technical solutions.
- Strong reporting and team insight skills.
Skills
- Excellent time management.
- Positive attitude and eagerness to learn.
- Multi-tasking and prioritization abilities.
- Intermediate to advanced MS Office skills.
- Strong verbal and written communication skills.
- Exceptional attention to detail.
- Excellent problem-solving skills.
Qualifications
An undergraduate degree in business or a similar discipline is preferred, or equivalent experience and skills.
Trustonic is an equal opportunity employer. We do not discriminate on any grounds and value diversity in all forms.