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Store Manager (Tygervalley Boutique)
Descrizione del lavoro
A leading chocolate retailer in South Africa is seeking a Boutique Manager to oversee the operations of its retail location. The role includes managing daily operations, ensuring exemplary customer service, and maximizing profitability. Candidates should maintain high standards of cleanliness and safety while developing corporate sales strategies. Experience in retail management is essential.
Mansioni
- Manage daily operations of the Lindt Retail Boutique.
- Ensure exemplary customer service and uphold store values.
- Monitor sales to maximize store profitability.
- Timely ordering of merchandise and manage inventory.
- Conduct daily cash reconciliations and store administration.
- Develop strategies for corporate sales growth.
- Understand all products and achieve sales goals.
- Maintain cleanliness and food/product safety standards.
- Open and close the Boutique per shift plan.
- Prepare monthly reports for Head Office.
Lindt & Sprüngli (South Africa) (Pty) Ltd (Lindt SA) started operations in May 2011 and forms part of the Lindt & Sprüngli group of companies. With more than 150 employees, Lindt SA is based in Cape Town with strong regional presence in Johannesburg, Durban and Port Elizabeth and a network of 16 Lindt retail stores.
As global leader in the premium chocolate sector, Lindt & Sprüngli looks back on a long-standing tradition of almost 175 years which takes its origins in Zurich, Switzerland. Today, quality chocolate products by Lindt & Sprüngli are made at 12 owned production sites in Europe and the USA. The products are distributed by 28 subsidiary companies and branch offices, in around 500 Lindt shops and cafés, and also via a comprehensive network of more than 100 independent distributors around the globe.
To uphold the integrity and promote the image of Lindt by managing day-to-day operations of the Lindt Retail Boutique. To work closely with the staff members, Retail Manager, personnel and appropriate corporate contacts resulting in the aggressive growth and development of the Lindt Brand.
- Management of the daily operations of Lindt retail Boutique
- Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines
- Monitor sales on a daily basis with a goal to maximize store profitability without sacrificing customer service
- Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
- Daily reconciling of cash with sales receipts, daily paperwork and accounting, and other store administration
- Develop and grow Corporate Sales business and strategy
- Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
- Maintain high standards for cleanliness and food / product safety
- Open and close the Boutique according to shift plan
- Conduct monthly reports as required by Head Office
- Seek out local marketing opportunities and support corporate marketing initiatives
- Implement local marketing initiatives driven by the Marketing department
- Compliance with price changes and corporate merchandising initiatives
- Maintain store merchandising presentation to company standards
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.