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Linux Support Engineer — Open Source & Cloud
Job summary
A leading open source software provider is seeking an Associate Linux Support Engineer to support technical needs related to Ubuntu and open source products. The ideal candidate will be hands-on, eager to learn, and passionate about Linux and open source technologies. Responsibilities include triaging complex cloud environments and providing expert support. Join a company that is founder-led and committed to remote work, having a global presence with colleagues in 75+ countries.
Qualifications
- Strong passion for Linux and open source technologies.
- Eagerness to learn and hands-on engineering skills.
Responsibilities
- Triaging complex cloud environments and server issues.
- Providing expert support across the full technical stack.
- Owning and managing cases to resolution.
- Delivering outstanding technical support experience.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.