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Customer-Focused Vehicle Service Advisor
Job summary
A dynamic vehicle dealership is seeking a customer-focused Service Advisor to act as the primary liaison between customers and the workshop. The ideal candidate should have a Matric qualification and 2–3 years of relevant experience in a dealership. Responsibilities include managing job cards, communicating service updates, and ensuring quality standards are met. The role offers an opportunity to work in a fast-paced environment with a focus on exceptional customer service.
Qualifications
- Minimum 2–3 years’ experience as a Service Advisor in a vehicle dealership.
- Technical knowledge of vehicles is advantageous.
- Valid driver’s licence is required.
Responsibilities
- Greet customers and assess their vehicle service and repair needs.
- Open and manage job cards in line with dealership procedures.
- Liaise with workshop technicians to ensure accurate diagnostics.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.