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Field Sales Executive - Freight
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Field Sales Executive - Freight
Job summary
A reputable educational institution is seeking a Field Sales Executive located in Port Elizabeth, Eastern Cape. This dynamic role requires a proven track record in logistics sales, strong communication and negotiation skills, along with the ability to foster customer relations. Responsibilities include developing sales strategies, managing existing customer portfolios, and pursuing new business opportunities. The ideal candidate should be proactive and possess a good understanding of airfreight and logistics. Competitive salary and benefits are in line with industry standards.
Qualifications
- Proven experience in sales, preferably within the logistics or related industries.
- Strong communication and interpersonal skills.
- A proactive approach to problem-solving and decision-making.
- Ability to work independently while also being a team player.
- Outstanding communication and negotiation skills.
- Strong Microsoft Office skills.
- A good working knowledge of airfreight, ocean freight, road freight, customs clearing, imports, exports, and international trade.
Responsibilities
- Develop and maintain strong existing customer relations and loyalty.
- Respond to customer enquiries/complaints.
- Manage a defined portfolio of potential customers.
- Seek and prospect for new customers.
- Plan and manage medium to large-sized Business Customers.
- Build rapport and trust with customers.
- Recommend solutions based on customer needs.
- Close business by connecting customer needs to solutions.
- Collect relevant customer information and prepare documents for operational handover.
Skills
Monthly Cost To Company (Market related, Negotiable)
Our client in the logistics industry, in Port Elizabeth, is seeking an achievement-oriented Field Sales Executive with experience in logistics (Freight Forwarding) who can deliver on both target & customer satisfaction measures.
Port Elizabeth
- Proven experience in sales, preferably within the logistics or related industries.
- Strong communication and interpersonal skills.
- A proactive approach to problem-solving and decision-making.
- Ability to work independently while also being a team player.
- Outstanding communication and negotiation skills, and the ability to focus on outcomes.
- Strong Microsoft Office skills.
- A good working knowledge of airfreight, ocean freight, road freight, customs clearing, imports, exports, and international trade.
- Develop and maintain strong existing customer relations and loyalty by ensuring customer satisfaction.
- Respond to customer enquiries/complaints.
- Manages a defined portfolio of potential customers and wins them for a lasting business relationship.
- Seeks and prospects for BC targets to win new customers.
- Plans and manages medium to large-sized Business Customers.
- Builds rapport and trust with customers by being informed about customers’ businesses and the market.
- Recommends solutions based on customer needs by using industry knowledge.
- Is responsible for closing business by connecting a customer’s needs to a solution by offering value to the client's supply chain.
- Uses networks within the various Sales channels to collaborate on customers, marketing strategies and offers a whole supply chain of services to service customer needs.
- Collects relevant customer information and prepares documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations.
- Develops sales plan/strategy/activities to achieve target budgets.
- Responsible for conducting high-quality presentations of the entire range of standardised products to customers.
- Develop target lists of new business and continuously review and update them.
- Establish and present customised offers to customers.
- Negotiate with customers on contractual terms of service provision that are aligned with the corporate sales policy and procedures.
- Adhere to approved credit limits granted to customers and enforce previously agreed payment terms.
- Prepare and realise planned sales calls.
- Responsible for product targets.
- Responsible for budgeted growth in new and additional business.
- Secure/collect all necessary information to assess the creditworthiness of potential customers.
- Support receivables functions.
- Ensure that Customer commitments are clearly communicated to the respective operations, along with a transparent business setup process.
- Reporting activities: quotes, sales calls, and other information through CRM.
- Perform roles and responsibilities in compliance with Company Policies, Procedures, and Instructions.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.