Pentravel Travel Consultant - Walmer Park, Port Elizabeth

Cullinan Holdings Limited; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading travel company is seeking a dynamic Travel Consultant in Gqeberha. This role involves providing exceptional service, designing bespoke travel itineraries, and achieving sales targets. Ideal candidates will have a passion for travel, strong sales skills, and excellent communication abilities. Experience in a sales-driven environment is essential, along with flexibility to work on weekends. The company offers a vibrant culture, growth opportunities, and a salary with a lucrative commission structure.

Benefits

Vibrant culture-centric company

Learning and growth opportunities

Lucrative commission structure

Qualifications

• Minimum of 1 years' experience in a sales and target driven role.
• Excellent communication skills, both written and verbal.
• Proficient in the use of reservation systems, such as Amadeus is advantageous.

Responsibilities

• Build and maintain strong relationships with customers.
• Design and sell customized travel itineraries.
• Provide expert advice on travel destinations.
• Maximize sales opportunities through upselling.
• Manage customer complaints and queries.

Skills

Sales skills

Customer service skills

Communication skills

Ability to work under pressure

Knowledge of travel destinations

Proficient in reservation systems

Tools

Amadeus

Job description

Pentravel, a division of Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-oriented Travel Consultant to join their team in Port Elizabeth. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, and the ability to work well under pressure, we want to hear from you.

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
• Provide expert advice on travel destinations, including visas and travel insurance
• Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
• Maintain accurate records and client details, using the company's operational systems
• Manage customer complaints and queries in an efficient and professional manner
• Keep up-to-date with industry trends

Requirements

• Minimum of 1 years' experience in a sales and target driven role
• Excellent communication skills, both written and verbal
• Strong sales and customer service skills
• Ability to work well under pressure and to tight deadlines
• Proficient in the use of reservation systems, such as Amadeus is advantageous
• Passion for travel and knowledge of popular travel destinations
• As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed
• we will be recruiting in line with our employment equity obligations

Benefits

Working in a vibrant culture-centric company.

Many learning and growth opportunities means this is a career, not just a job!

Work hard, play hard mentality. We love celebrating successes together!

Monthly salary, and a lucrative commission structure with unlimited earning potential.