Jobs in East London, South Africa
(Fluent English, Cybersecurity) Technical Support Consultant (remotely)
SupportYourApp
Senior Recruiter - 0715 - Pretoria, South Africa
Bionic Talent
Customer Billing Representative - EST Working Hours (Remote)
ISTA Personnel Solutions
Customer Service Representative - Night Shifts & Weekends (Remote)
ISTA Personnel Solutions
Connect with headhunters to apply for similar jobsCRM / Direct Marketing Specialist
Badger Holdings (Pty) Ltd
Online Chatting Specialist for Content Creators
Orca Communications
Online Chatting Specialist for Content Creators
Orca Communications
(South Africa) English Dubbing AI Operator -script adaptation/voice generation
Deepdub
Part-Time Demonstrator (m/f/d) for CAT, Kress and/or WORX
Positec Deutschland GmbH
Operations & Project Manager
Troy Curtis Entertainment
(South Africa) English Dubbing AI Operator -script adaptation/voice generation
Deepdub
Telemarketing Assistant - Remote Part Time - SouthAfrica
GuildSteam
Luxury Safari Travel Consultant - South Africa Specialist | Fully Remote
African Safari Group
(South Africa) English Dubbing AI Operator -script adaptation/voice generation
Deepdub
Head Chef
Staff Unlimited Recruitment Pty Ltd T / A MPC Recruitment Group EC
(Fluent English, Cybersecurity) Technical Support Consultant (remotely)
Job summary
A leading customer support company based in Johannesburg is seeking a Technical Support Consultant to provide exceptional customer support. This role requires excellent English language skills and experience in customer service, particularly within a SaaS or cybersecurity setting. The position offers a multicultural work environment and opportunities for growth and development.
Benefits
Qualifications
- Must have excellent English skills (C1 for both spoken and written).
- Requires experience in customer service in a SaaS or cybersecurity environment.
- Candidates should be comfortable with technology and eager to learn new tools.
Responsibilities
- Provide exceptional customer support via emails.
- Troubleshoot technical products and applications.
- Build positive relationships with customers.
Skills
Tools
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
What you will do :
- Provide exceptional customer support via emails
- Troubleshoot technical products and applications
- Provide product information and assist with sales-related questions
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers’ sensitive information
- Apply the latest and greatest customer happiness practices
- Maintain working knowledge of our client’s products and services
- Communicate with developers and other departments of various IT companies
What you need to succeed in this role :
Who we are :
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English , pointing out your outstanding skills!
Visit our website : www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
job faster
Follow us
