International jobs in South Africa
Trainee Accountant (CA) SA (Johannesburg) 2029
KPMG South Africa
Discover more opportunities than anywhere else. Find more jobs nowOil and Gas (Petroleum) Policy Technical Expert / Consultant
ProSidian Consulting, LLC
Connect with headhunters to apply for similar jobsSoftware Consultant [m|f|d] Second-level support
Soloplan GmbH
Remote Online English Teacher Position in East London
The Really Great Teacher Company
Financial Controller aspiring to be a future Financial Manager
Nebula
Management Accountant - Food Manufacturing Industry - R264K - R204K
RPO Recruitment
Operations and Finance Analyst
The Legends Agency
SENIOR ACCOUNTANT / JUNIOR FINANCE MANAGER (HYBRID) - R55-60k pm - CBD, CAPE TOWN
Do More Group
Principal Electrical Engineer (mining projects – ECSA Registered) – Gauteng
Permanent
Lead Implementation Consultant – Software Products – 75K
Ascent People Ltd
Service Desk Agent (German Speaking)
Job summary
An IT and Engineering Solutions company in Cape Town seeks a Technical Support Specialist fluent in German and English. Responsibilities include providing technical assistance, managing ticket backlogs, and collaborating with onsite IT technicians. The role offers flexible working conditions, competitive salary, and various benefits including generous vacation allowances.
Benefits
Qualifications
- Candidates need to declare a criminal record extract not older than three months.
Responsibilities
- Provide technical and troubleshooting assistance related to computer hardware and software.
- Document end user issues meticulously in ITSM tool.
- Manage ticket backlog effectively.
- Collaborate closely with onsite IT technicians.
Skills
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
- Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
- Meticulous documentation of end user issues in ITSM tool
- Adherence to processes and knowledge documents
- Ticket backlog management
- Continuous service improvement activities – knowledge script creation, training document updates etc.
- Close collaboration with Onsite IT technicians
- Language skills: fluent German and English, other languages are advantage
- Advanced MS Office apps knowledge a plus
- Strong problem solving/analytical abilities
- Good communication skills
- Attention to detail and ability to multi-task
- Ability to work independently and effectively
- Readiness to follow direction and best practices
- Planning and organizing skills
- Team player and supportive personality
- Candidates have to declare Criminal record extract not older than three months
- Broad range of activities, tasks, and projects
- Flexible working conditions
- Minimum 5 weeks of vacation
- Vouchers (B-day voucher, wedding, and new born surprise)
- Fishing for Friends program – our referral program
- Further development and professional advancement
- Friendly and international working environment
- Company-sponsored events
- Competitive salary and various benefits
Is IT in your DNA?
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.