Customer Service à Afrique du Sud

Duties & Responsibilities

• Assist Project Manager with monthly Client Account
• Comprehensive maintenance of all financial control systems
• Report any fluctuations on stock consumption reports to the Project Manager
• Assist Project Manager with once a month surprise Audit Stock Check
• To order goods and supplies to ensure that maximum/minimum stock levels are maintained.
• Liaise with all Project Managers, consolidating all costings for meals and functions and GP monitoring
• Assist with stock takes. Ensure all invoices received for processing, have been GRV’d on company system
• Computer literate – use of various computer programs ie Word, Excel, My Market, Menutec.
• To liaise with senior managers on the ordering of goods which fall outside the agreed financial parameters.
• To order all items through approved suppliers only, obtaining permission for ordering any items which are only available through an alternate source.
• To ensure that goods received are of the quality and quantity ordered and in accordance with the agreed price.
• To ensure the timeous and correct completion of all administration in respect of deliveries.
• To complete all documentation and take the necessary action in cases of non-delivery, substandard deliveries or over pricing.
• Conduct spot checks in units with Control Sheets vs POS vs Cash Received
• To ensure maximum security of all storeroom areas, that no unauthorised person enters the stores or is issued with a key allowing access.
• Administer and manage all Local Debtor transactions and payments
• Accurate filing of account and financial records.
• To take stock at prescribed intervals and ensure that all necessary administration is completed without delay.
  
  

• Communication skills (verbal and written)
• Computer literate
• Organising and planning skills
• Interpersonal skills
• Team Player
• Strong client and Customer service skills
  
  

• Relevant Degree/Diploma or Certificate
• Knowledge of industry advantageous
• Experience in a similar position an advantage
• Must be able to work on Menutec, MS Office & Tsebo source essential
• Food Background essential