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Sales Advisor (27-40hr) - The Body Shop OR Tambo
Job summary
A leading retail company in Johannesburg is looking for a customer-focused individual to join their Retail Operations team. The role involves driving sales through effective customer interaction and up selling, ensuring a top-notch shopping experience, and adhering to store procedures to minimize shrinkage. Candidates should have a Matric/Grade 12 qualification and ideally some experience in cosmetics. Competitive remuneration based on market standards.
Qualifications
- Matric/Grade 12 is essential.
- Experience in cosmetics is preferred.
- Experience in a retail sales or service environment is desirable.
Responsibilities
- Drive sales through cross and up selling.
- Reduce loss and shrinkage by adhering to store procedures.
- Create an appealing shopping environment for customers.
- Maximise sales through promotional events execution.
- Increase profitability and brand loyalty.
- Ensure continuity of excellent customer service.
Skills
Education
Listing reference: click_022500
Listing status: Online
Apply by: 11 November 2025
Industry: Wholesale & Retail Trade
Job category: Retail Operations
Location: Johannesburg
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About Our Company: Clicks Group
Introduction: The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.
Job Objectives:
- To drive sales of the store through cross and up selling.
- To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
- To create an appealing shopping environment for customers.
- To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
- To increase profitability and brand loyalty with customers.
- To ensure continuity of excellent customer service.
Essential Competencies:
- Communication skills.
- Customer service skills.
- Listening and interpersonal skills.
- Problem solving ability.
- Matric/Grade 12 (essential).
- Experience in cosmetics.
- Retail in sales or service environment (desirable).
- Good understanding of retail principles.
- Be able to interact with customers effectively.
- Ability to apply selling skills.
- Computer literate.
- Good understanding of stock management principles.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.