Sales Advisor (27-40hr) - The Body Shop OR Tambo

Clicks Group; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Johannesburg is looking for a customer-focused individual to join their Retail Operations team. The role involves driving sales through effective customer interaction and up selling, ensuring a top-notch shopping experience, and adhering to store procedures to minimize shrinkage. Candidates should have a Matric/Grade 12 qualification and ideally some experience in cosmetics. Competitive remuneration based on market standards.

Qualifications

• Matric/Grade 12 is essential.
• Experience in cosmetics is preferred.
• Experience in a retail sales or service environment is desirable.

Responsibilities

• Drive sales through cross and up selling.
• Reduce loss and shrinkage by adhering to store procedures.
• Create an appealing shopping environment for customers.
• Maximise sales through promotional events execution.
• Increase profitability and brand loyalty.
• Ensure continuity of excellent customer service.

Skills

Communication skills

Customer service skills

Listening and interpersonal skills

Problem solving ability

Education

Matric/Grade 12

Experience in cosmetics

Retail in sales or service environment

Job description

Listing reference: click_022500

Listing status: Online

Apply by: 11 November 2025

Overview

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Johannesburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company: Clicks Group

Introduction: The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Job Description

Job Objectives:

• To drive sales of the store through cross and up selling.
• To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• To create an appealing shopping environment for customers.
• To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
• To increase profitability and brand loyalty with customers.
• To ensure continuity of excellent customer service.

Minimum Requirements

Essential Competencies:

• Communication skills.
• Customer service skills.
• Listening and interpersonal skills.
• Problem solving ability.

Qualifications And Experience

• Matric/Grade 12 (essential).
• Experience in cosmetics.
• Retail in sales or service environment (desirable).

Skills, Abilities And Job Related Knowledge

• Good understanding of retail principles.
• Be able to interact with customers effectively.
• Ability to apply selling skills.
• Computer literate.
• Good understanding of stock management principles.