Medical Accounts Receivable Administrator - EST Working Hours (Remote)

ISTA Personnel Solutions; South Africa; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A global BPO company is seeking a detail-oriented Medical Accounts Receivable Agent to work remotely. This role involves reviewing aging reports, posting payments, and maintaining compliance with client protocols. Candidates should have experience in accounts receivable, strong Excel skills, and the ability to work EST hours. The position requires a reliable power backup solution and a fixed fibre internet line.

Qualifications

• Experience in Accounts Receivable, Medical Billing, or Payment Posting.
• Strong Excel skills and proficiency in Microsoft 365.
• Medicaid or insurance knowledge is an advantage.
• Confident decision-maker with strong attention to detail.
• Management or supervisory experience is a plus.

Responsibilities

• Review and reconcile aging reports to identify outstanding balances.
• Post payments, adjustments, and write-offs accurately and on time.
• Follow up on coinsurance balances and assist with collections.
• Maintain accurate records and ensure compliance with client protocols.
• Collaborate with U.S.-based billing and operations teams.

Skills

Accounts Receivable

Medical Billing

Payment Posting

Strong Excel skills

Proficiency in Microsoft 365

Job description

ISTA Personnel Solutions South Africa is a global BPO company, partnering with a U.S.-based healthcare administration client. We are seeking a detail-oriented, tech-savvy Medical Accounts Receivable Agent to support our client.

The primary responsibility of this role is to review and reconcile aging reports, post payments, adjustments, and write-offs, and follow up on outstanding balances. You will collaborate with U.S.-based billing and operations teams to ensure accurate record-keeping and compliance with client protocols.

PLEASE NOTE:

• Working Hours: This role requires you to work EST hours, Monday – Friday, 9AM – 6PM EST (16:00pm – 01:00am South African time; subject to change depending on daylight savings).
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
• Work Environment: This is a fully remote working role.
• Public Holidays: You will be required to work on all South African public holidays (compensated as per BCEA).

What You’ll Do

• Review and reconcile aging reports to identify outstanding balances.
• Post payments, adjustments, and write-offs accurately and on time.
• Follow up on coinsurance balances and assist with collections.
• Maintain accurate records and ensure compliance with client protocols.
• Collaborate with U.S.-based billing and operations teams.

• Experience in Accounts Receivable, Medical Billing, or Payment Posting.
• Strong Excel skills and proficiency in Microsoft 365.
• Medicaid or insurance knowledge is an advantage.
• Confident decision-maker with strong attention to detail.
• Management or supervisory experience is a plus.

If you are not contacted within 14 working days, please consider your application unsuccessful.