Temporary Educational Planner (Sales Agent)

Optimi Learning; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading educational services company in South Africa is seeking a motivated Educational Planner. You will be responsible for achieving business targets through effective communication and customer service. The ideal candidate should have strong persuasion skills and at least 2 years of experience in a similar role. Proficiency in Microsoft Office Suite and a Grade 12 education are required. This role is based in Centurion, offering an opportunity for career growth in a dynamic environment.

Qualifications

• Minimum of 2 years' experience in a similar role.
• Well-spoken with a strong command of English.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Achieve weekly and monthly targets to contribute towards business goals.
• Maintain high performance on metrics such as phone calls handled.
• Ensure effective engagement with leads.

Skills

Communication skills

Persuasion

Customer service

Composure under pressure

Education

Grade 12

Tools

Microsoft Office Suite

Job description

Optimi is looking for a highly motivated and target-driven individual to join the team as an Educational Planner.

The ideal candidate should possess communication skills, the ability to persuade people to appreciate Optimi's offering value, deliver exceptional guidance and customer service, and remain composed when faced with challenges.

Requirements

• Grade 12
• Minimum of 2 years' experience in a similar role
• Well-spoken with a strong command of English, both verbally and in written communication
• Proficiency in Microsoft Office Suite

Duties

• Achieve weekly and monthly targets to contribute towards achieving business targets.
• Maintain high performance on metrics such as phone calls handled, talk time, WhatsApp chats, emails sent, and tickets answered.
• Ensure proper lead utilization through effective and efficient engagement with leads.
• Engage in lead nurturing along the sales funnel and follow-up on high converting leads.
• Maintain a reasonable spread between high-value and low-value courses and aim for average contracted revenue.
• Manage cancellations from the sales side.

This position is based in Centurion.

Should you not receive a call from us within 14 days, please consider your application unsuccessful.