System Administrator (Tagetik)

iOCO Pty Ltd; Cape Town; On-site; ZAR 700 000 - 900 000; Full time

Job summary

A tech solutions company in Cape Town is seeking a dedicated System Administrator to enhance and maintain the Tagetik enterprise system. This role ensures system reliability and supports strategic projects across finance and HR. Ideal candidates will possess 5+ years of experience with Tagetik or similar systems, strong financial consolidation understanding, and be effective collaborators.

Qualifications

• Minimum 5 years’ experience with Tagetik or comparable EPM system.
• Proven experience in system upgrades, user acceptance testing, and troubleshooting.
• Strong understanding of financial consolidation and data integration.

Responsibilities

• Configure and maintain Tagetik software.
• Manage upgrades, patches, and enhancements.
• Monitor system performance and resolve issues.
• Administer user access and security roles.
• Collaborate with Finance, HR, ESG, and Risk teams.

Skills

Tagetik expertise

Financial consolidation understanding

System upgrades and testing

SQL proficiency

Analytical skills

Communication skills

Collaboration

Education

Bachelor’s degree in information technology

Professional certifications in Tagetik or EPM

Job description

We are seeking a dedicated System Administrator to administer, maintain, and enhance Tagetik enterprise system. The role ensures system reliability, data integrity, and compliance while supporting strategic projects across finance, HR, and ESG.
You will work closely with the Tagetik Solutions Architect, Finance Systems Administrator, and business stakeholders, ensuring Tagetik is configured, integrated, and optimised to meet operational and regulatory needs. This role is technically focused but also requires effective collaboration with business teams to drive efficiency and accurate reporting.

What you’ll do:

• Configure, and maintain Tagetik software in alignment with organisational requirements.
• Manage upgrades, patches, and enhancements, including planning, user acceptance testing (UAT), and deployment.
• Monitor system performance and proactively resolve issues across Tagetik modules (Financial Consolidation, IFRS16, HR, ESG).
• Administer user access, security roles, and permissions in line with best practices.
• Maintain and troubleshoot integrations to ensure accurate and timely consolidation of financial, HR, and ESG data.
• Develop and maintain detailed documentation of system configurations, workflows, and troubleshooting procedures.
• Collaborate with Finance, HR, ESG, and Risk teams to understand business requirements and enhance system functionality.
• Support process improvements such as ESG reporting workflows and financial consolidation automation.
• Provide end-user training, guidance, and technical support to maximise adoption and system effectiveness.
• Assist with vendor relationships for Tagetik and related third part vendors working on Tagetik finance system, ensuring timely escalation and resolution of issues.

Your Expertise:

• Minimum 5 years’ experience with Tagetik or a comparable Enterprise Performance
  Management (EPM) system.
• Strong understanding of financial consolidation, reporting, and data integration.
• Proven experience in system upgrades, UAT, and troubleshooting.
• Hands‑on knowledge of Tagetik modules (Financial Consolidation, IFRS16, ESG, HR).
• Proficiency in multi‑dimensional and relational databases, including SQL.
• Analytical and problem‑solving abilities with attention to detail.
• Strong communication skills to explain technical concepts clearly to non‑technical audiences.
• Effective collaboration with cross‑functional teams in a fast‑paced environment.

Qualifications:

• Bachelor’s degree in information technology (preferred) or Finance/Business Administration with relevant technical experience.
• Professional certifications in Tagetik or other EPM systems will be advantageous.