Sales Engagement Manager

Bebeehealthcare; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare solutions firm in Pretoria seeks a Healthcare Engagement Specialist to nurture relationships with healthcare professionals and pharmacists. The role includes coordinating events, facilitating training, and ensuring effective communication between stakeholders. Candidates should have a relevant degree, minimal experience in pharmaceutical sales, and a valid driver's license. This position is essential for enhancing product knowledge and ensuring the adoption of solutions in the healthcare environment.

Qualifications

• 0 - 1 years of pharmaceutical sales experience required.
• Essential to have own vehicle and valid driver's license.
• Strong relationship management and communication skills are essential.

Responsibilities

• Build and maintain strong relationships with healthcare professionals.
• Conduct training sessions for pharmacy staff.
• Organize and manage events and webinars for stakeholders.

Skills

Pharmaceutical sales experience

Relationship management

Communication skills

Education

Diploma or Bachelor's Degree

Job description

Healthcare Engagement Specialist

This role plays a vital part in building and maintaining long-lasting relationships with healthcare professionals, pharmacists, and internal teams.

The position focuses on coordinating interactions, facilitating knowledge-sharing, managing events, and ensuring seamless communication between HCPs and the company.

Additionally, you will be responsible for pharmacy engagement and training to ensure optimal understanding and adoption of the company's healthcare solutions.

Qualifications and Skills

Diploma or Bachelor's Degree is required

0 - 1 Years pharmaceutical sales experience is required which must include Dr Detailing

Own vehicle and valid driver's license is essential

Key Responsibilities GP's, Pharmacies & Stakeholder Engagement :

• Build and maintain strong, trust-based relationships with HCPs and pharmacists
• Act as the primary point of contact for doctors and pharmacists, ensuring they have access to the right experts and resources
• Facilitate face-to-face and virtual meetings between HCPs, pharmacists, and Medical Product Lead (MPL)
• Proactively follow up on HCP and pharmacist queries and ensure timely responses
• Keep stakeholders informed about key events, congresses, and industry updates

Pharmacy Engagement & Training :

• Develop and implement pharmacy engagement strategies to enhance product knowledge and patient support
• Conduct training sessions for pharmacy staff, ensuring they are well-equipped with product and treatment insights
• Provide ongoing support to pharmacy teams and addressing queries
• Collaborate with sales and medical teams (MPL) to ensure alignment between pharmacist training and business objectives

Event coordination & logistics :

• Organize and manage small-scale events, webinars, and knowledge-sharing sessions for HCPs and pharmacists
• Coordinate schedules for in-person and virtual engagements, ensuring smooth execution
• Work closely with marketing, medical, and sales teams to align event messaging with business objectives

Communication & Relationship Management :

• Maintain an ongoing dialogue with HCPs and pharmacists to understand their needs and provide solutions
• Ensure that all engagement activities deliver value to stakeholders and the company
• Gather feedback from stakeholders to enhance engagement and training strategies
• Collaborate with internal teams to optimize outreach efforts and ensure alignment

Database & Process Optimization :

• Maintain accurate records of HCP and pharmacist interactions, events, and engagement activities
• Assist in refining the HCP and pharmacy engagement database to enhance targeting and outreach
• Support in updating engagement plans as new team members join, and strategies evolve