Pre-Owned Vehicle Sales Executive

Motus Corporation; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading automotive company in Cape Town is looking for candidates to deliver sales of pre-owned vehicle transactions. The successful individuals will manage customer relationships, negotiate sales, and adhere to compliance regulations. A Matric Certificate and 3-5 years of relevant experience are required, alongside a valid South African driver's license. Strong persuasive selling skills and trustworthiness are essential for maintaining exceptional customer service.

Qualifications

• 3-5 years working experience in a similar environment.
• A valid South African driver's license.

Responsibilities

• Identify and apply known solutions to operational problems.
• Report on transactional activities for decision making.
• Provide advice and support to customers.
• Negotiate price and finalize sales.
• Manage the effective resolution of customer complaints.

Skills

Developing sale

Making a sale

Persuasive selling skills

Product and or service knowledge

Trust and integrity

Education

Matric Certificate

Job description

The successful candidates will be responsible to deliver sales in order to process sales of pre‑owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

Specific Role Responsibilities

• Identify and apply known solutions to operational problems and elevate unresolved issues
• Deliver on agreed performance targets according to set procedures and service level agreement
• Report on transactional activities to provide timely information for decision making in area of accountability
• Execute work in line with governance and compliance processes
• Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
• Negotiate price, finalise sales and follow‑up with customers to ensure exceptional customer service
• Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
• Process all leads of prospective customer and follow up on possible sales
• Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner

Finance

• Execute work activities effectively and efficiently in order to prevent financial losses

Qualifications and Experience

• Matric Certificate
• 3-5 years working experience in a similar environment
• A valid South African driver's license

Skills and Personal Attributes

• Developing sale
• Making a sale
• Persuasive selling skills
• Product and or service knowledge
• Trust and integrity