Manager : Digital Channels

A 1L Realization (Pty) Ltd; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading digital solutions firm located in Johannesburg is seeking a Manager: Digital Channels for a 5-month contract. This role focuses on leading the design and delivery of customer-facing digital platforms, ensuring innovative experiences while adhering to enterprise standards. The ideal candidate has 8–12 years of relevant experience, strong leadership abilities, and expertise in digital product lifecycle management.

Qualifications

• 8–12 years’ experience in software/digital engineering.
• At least 3–5 years in a leadership role.
• Proven track record in managing customer-facing digital solutions.

Responsibilities

• Lead the design and delivery of customer-facing digital platforms.
• Ensure secure and innovative digital experiences.
• Align channel delivery with enterprise standards.

Skills

Digital platforms management

Leadership

Client engagement

Agile methodologies

UI/UX understanding

Education

Bachelor’s degree in Computer Science

Postgraduate qualification (MBA, MSc)

Tools

Cloud certifications (AWS, Azure, GCP)

Agile/Scrum Master certifications

Job description

Overview

Our client in the Network Communications sector is seeking a Manager: Digital Channels on a contract duration of 5 months.

Role Overview

The Manager: Digital Channels is responsible for leading the design, delivery, and optimization of customer-facing digital platforms (web, mobile, omni-channel, and emerging digital touchpoints). This role ensures seamless, secure, and innovative digital experiences, while aligning channel delivery with enterprise engineering standards, architecture, and governance.

Position Info

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related discipline (mandatory).
• Postgraduate qualification (MBA, MSc in Digital Transformation / IT) – advantageous.
• Certifications : Agile / Scrum Master, SAFe Agilist
• Cloud certifications (AWS, Azure, GCP – preferred)
• UI / UX or digital product certifications – advantageous
• 8–12 years’ experience in software / digital engineering, with at least 3–5 years in a leadership role managing digital platforms.
• Proven track record in managing customer-facing digital solutions (mobile, web, omni-channel).
• Experience integrating digital platforms with enterprise systems and APIs.
• Strong background in agile delivery, DevOps practices, and digital product lifecycle management.
• Prior experience in financial services, fintech, or large-scale enterprise digital environments preferred.
• Core Skills & Competencies
• Strong technical expertise in digital platforms, mobile / web development frameworks, APIs, and DevOps.
• Deep understanding of customer experience, UI / UX, and digital adoption trends.
• Excellent leadership, stakeholder engagement, and communication skills.
• Ability to balance speed-to-market with security, compliance, and enterprise standards.