Junior Digital Experience and Marketing Support

Headhunters; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A recruitment agency in Johannesburg is looking for a Junior Digital Experience and Marketing Support professional. This role involves content creation, social media management, community engagement, and event planning. The ideal candidate will have 2-3 years of experience in the financial services sector, relevant education, and proficiency in Microsoft Office and SharePoint. A competitive salary of R20,000 to R25,000 CTC per month is offered.

Qualifications

• 2-3 years’ experience in financial services.
• Experience in the financial Services Sector.

Responsibilities

• Create, edit and publish content on social media.
• Develop and maintain a content calendar.
• Analyze social media trends and adapt strategies.

Skills

Microsoft Office (Excel, Word, Outlook)

SharePoint

Social Media Management

Education

Relevant tertiary education or professional courses

Job description

Description

Our client is seeking a Junior Digital Experience and Marketing Support professional to join their team in Sandhurst, Johannesburg.

A wonderful career opportunity awaits you!

Salary : R20,000 to R25,000 CTC per month.

Requirements :

• 2-3 years’ experience in financial services.
• Relevant tertiary education or professional courses.
• Proficient in Microsoft Office (Excel, Word, Outlook) and SharePoint.
• Experience in the financial Services Sector.

Responsibilities and expectations but not limited to :

Content Creation and Management

Create, edit and publish content (text, images, videos) across social media platforms.

Develop and maintain a content calendar to ensure consistent posting.

Curate content from other sources relevant to the organization’s brand and audience.

Social Media Strategy and Planning

Develop and execute social media strategies aligned with business goals.

Identify target audiences and tailor content to their interests and preferences.

Plan and launch social media campaigns to promote products, services, or events.

Analyze social media trends and adapt strategies accordingly.

Community Engagement and Management

Monitor social media channels for mentions, comments and messages.

Respond to audience interactions, answer questions, address concerns, and manage feedback.

Foster a positive and engaging online community.

Performance Analysis and Reporting

Track and analyze key social media metrics such as engagement, reach and website traffic.

Generate reports on campaign performance and ROI.

Use data insights to optimize social media strategies and content.

Other Responsibilities

Stay up to date with the latest social media trends, tools and best practices.

Collaborate with marketing, content and design teams to ensure brand consistency.

Manage social media advertising campaigns and budgets.

Identify and engage with influencers and brand advocates.

Assist with digital design, event management, and copywriting tasks.

Marketing Support

Manage LinkedIn profiles, post weekly content and update management profiles.

Check partner profiles for accuracy and relevance.

Maintain ProfileMe profiles and dashboards.

Monitor and report on social media activities to manage brand image.

Assist in creating, designing and maintaining business communication templates within the communication framework.

Manage internal communication templates and their distribution.

Support the management of the WhatsApp business profile.

Oversee the document library and ensure accurate version control of documents and policies.

Assist with brand refresh of documents.

Support the distribution of promotional materials and marketing collateral.

Maintain and update the brand shop based on business feedback and requirements.

Event Planning

Compile lists of bespoke event types, for example, wine and portfolio pairing or whiskey tasting events for high-net-worth clients.

Design and deliver invitations using appropriate tools.

Collate RSVPs and assist with campaign execution via xPlan, including post-campaign analysis.

Support the preparation of presentation content.

Venues

Source venues according to event type.

Suggest menus, including food and drinks.

Arrange menus, AV, décor and presenters.

Ensure internal branding is prominently displayed at venues in collaboration with regional representatives.

Organize event registration, with local offices managing the process where possible.

Handover and Post-Event

Handover completed events to the Head of Marketing to ensure smooth execution.

Develop post-event follow-ups, including thank you messages and surveys.

Budget

Compile event budgets and request quotes as needed.

Maintain and update budgets per event.

Manage events within budget and highlight areas of concern.

Reconcile expenses to budgets on an ongoing basis.