Job Purpose
Elicit the business requirements from business community and support analysis and design of business requirements in accordance business processes to support business objectives under guidance.
Key Performance Areas
- Define, map and intuitionalise business processes according to the approved framework under guidance.
- Investigate and analyse problems faced by business and product owners under guidance.
- Assists in the identification and definition of data requirements.
- Provide simple techniques to elicit, specify, and document data requirements for simple subject areas within clearly defined boundaries.
- Assists in the creation of a data requirements baseline and contributes to investigating and applying authorised requests for changes to base-lined requirements.
- Provide simple techniques to solicit business requirements, analyse, create use cases and then translate into Business Requirements Specifications (BRS) using approved template.
- Assist with the facilitation, identification and definition of application requirements into Functional System Specification (FSS).
- Assist in mitigation of risks and issues pertaining to the implementation of the solution requirements.
- Collaborate with stakeholders to define business process maps and translate them into business process manual under guidance.
- Support and assist process optimisation opportunities in the context of best practice and improved operational efficiency.
- Assist in provision of support services, maintaining documentation and change management efforts.
- Build and maintain relationships with internal and external stakeholders under guidance.
- Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.
- Submit requirements to the Testing Function for testing and Users under guidance.
- Participate in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfil the requirements under guidance.
- Serve as a liaison to the business community and ICT. Participate in a user and task analysis to maintain the business community's perspective under guidance.
Education, Skills And Experience
- National diploma in ICT or Information Systems (NQF 6)
- 1 - 2 years' experience as a Junior Business Analyst
- Proficiency in MS Office applications
- Minimum 1 year experience on the following:
- Business process mapping
- Change Management
- System Development Life Cycle (SDLC)
- Testing