Italian speaking VIP Customer Support Agent job – Competitive salary + benefits – Cape Town, So[...]

Language Recruiters; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Join a dynamic team as an Italian speaking VIP Customer Support Agent in Cape Town! Elevate the VIP experience at an exciting online casino by providing exceptional service to Italian speaking clients. This role requires fluency in Italian, excellent communication skills, and a passion for customer support in the vibrant world of online gaming.

Qualifications

• Fluent in Italian, both spoken and written.
• Proficient in English.
• Previous experience in VIP customer support or similar role.
• Exceptional communication and engagement skills.

Responsibilities

• Provide top-tier support to Italian speaking high-rollers.
• Be the go-to expert on casino games, promotions, and payments.
• Resolve challenges with finesse and offer personalized assistance.
• Collaborate to implement VIP-centric strategies.

Skills

Fluency in Italian

Exceptional communication skills

World-class service

Customer engagement

Job description

Join the winning team as an Italian speaking VIP Customer Support Agent in Cape Town, South Africa! Do you have the charisma, charm, and linguistic prowess to make Italian speaking VIPs feel like true high-rollers? If so, we invite you to roll the dice and join this exciting online casino adventure! Get ready for a job that’s all about fun, excitement, and providing VIP-level service! Ready to bring your A-game and make their Italian speaking VIPs feel like they’ve hit the jackpot? Apply today and become a key player in their online casino’s success!

Your key job responsibilities as the Italian speaking VIP Customer Support Agent in Cape Town, South Africa:

• Elevate the VIP experience by providing top-tier customer support exclusively to their Italian speaking high-rollers
• Be the go-to expert on all things casino-related, from games and promotions to account inquiries and payment processing
• Roll out the red carpet treatment with personalised assistance, ensuring their VIPs feel like royalty with every interaction.
• Resolve any challenges or concerns with the finesse of a poker pro, turning every situation into a winning hand
• Collaborate with our stellar team to brainstorm and implement VIP-centric strategies that keep our players coming back for more

Requirements for thisItalian speaking VIP Customer Support Agent jobin Cape Town, South Africa:

• Fluent in Italian, both spoken and written
• Proficiency in English, as it’s their primary language in the office
• Previous experience in VIP customer support or a similar role (casino experience is a jackpot, but not a deal-breaker!)
• A passion for providing world-class service and creating memorable experiences
• Exceptional communication skills and the ability to engage with VIPs on their level
• A keen interest in the world of online casinos and a willingness to learn the ropes
• Flexibility to work various shifts, including evenings and weekends (after all, the casino never sleeps!)
• A sense of excitement and adventure, because every day in the world of online gaming is a new roll of the dice!

If you meet the above requirements for thisItalian speaking VIP Customer Support Agent job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to [e-mail]! If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist.

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Tagged as: Cape Town, Cape Town jobs, Cape Town. South Africa, Italian, Italian Jobs, South Africa