Hotel Cleanliness Expert

Marriott Hotels Resorts; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading global hospitality company is looking for Guest Environment Experts in Cape Town, South Africa. In this full-time job, you will maintain the cleanliness of hotel spaces and provide exceptional service to guests. Responsibilities include delivering guest requests, cleaning rooms, and upholding safety standards. Ideal candidates should be dedicated to creating memorable experiences and able to lift up to 50 pounds. Join a team known as the ‘Coolest Hotel Brand in South Africa’ and enhance your career with us.

Qualifications

• Ability to maintain cleanliness and appearance of hotel.
• Strong commitment to guest satisfaction and service excellence.
• Must be able to lift and carry up to 50 pounds.

Responsibilities

• Deliver guest requests and maintain public spaces.
• Stock carts and clean rooms to ensure guest satisfaction.
• Uphold safety and quality standards at all times.

Job description

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Job Info

• Job Identification 26006341
• Job Category Housekeeping & Laundry
• Posting Date 01/21/2026, 05:50 AM
• Job Schedule Full time