12-Month Automotive Learnership: Service Advisor Cadet

Sydsen; South Africa; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established automotive dealership is offering a 12-month YES Internship for a motivated Service Advisor. This position provides practical experience within the automotive aftersales environment, including customer liaison and basic workshop administration. Ideal for unemployed youth aged 18-35 with a Matric certificate, it requires strong communication skills and professionalism. Interns will receive structured training, mentorship, and a monthly stipend of R5,600 to support their development in the automotive industry.

Benefits

Structured workplace experience

Mentorship and skills development

Monthly stipend of R5,600

Qualifications

• Must meet YES Programme eligibility criteria.
• South African citizen.
• Aged between 18 and 35.
• Currently unemployed and not studying full-time.

Responsibilities

• Welcome and assist customers at the service reception desk.
• Book vehicles for services and repairs.
• Open and update job cards accurately.
• Communicate service requirements between customers and technicians.
• Provide regular updates to customers regarding vehicle status.

Skills

Customer service orientation

Attention to detail

Time management

Organisational skills

Basic computer literacy

Education

Matric certificate

Job description

Role Overview

An established automotive dealership in the East Rand is offering a 12-month YES Internship opportunity for a motivated and customer-focused Service Advisor. This role is ideal for unemployed youth seeking practical workplace experience within the automotive aftersales environment. The successful intern will receive structured on-the-job training and exposure to service reception, customer liaison, and basic workshop administration.

Key Responsibilities

• Welcome and assist customers at the service reception desk in a professional and courteous manner
• Book vehicles in for services and repairs in accordance with workshop capacity
• Open and update job cards accurately
• Communicate service requirements between customers and workshop technicians
• Provide regular updates to customers regarding vehicle status and completion times
• Assist with invoicing preparation and basic administrative duties
• Maintain service records and ensure compliance with dealership processes
• Deliver a high level of customer service at all times

Minimum Requirements

• Must meet YES Programme eligibility criteria
• South African citizen
• Aged between 18 and 35
• Currently unemployed and not studying full-time
• Matric certificate (essential)
• Strong communication and interpersonal skills
• Professional appearance and positive attitude
• Basic computer literacy
• Interest in the automotive industry

Skills and Competencies

• Customer service orientation
• Attention to detail
• Time management and organisational skills
• Ability to work under supervision in a fast-paced environment
• Willingness to learn and develop within the automotive aftersales function

What the Programme Offers

• 12 months of structured workplace experience
• Exposure to dealership service operations
• Mentorship and skills development
• Monthly stipend of R5,600