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4342

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Application Support Engineer | Up to $3K | Kallang - YZ11
THE SUPREME HR ADVISORY PTE. LTD.
Singapur
Presencial
SGD 60.000 - 80.000
Jornada completa
Hace 9 días

Descripción de la vacante

A technical support firm in Singapore is seeking an Application Support Engineer to provide technical troubleshooting and application testing for customers. The ideal candidate will have a diploma in engineering, strong analytical skills, and familiarity with control protocols. Responsibilities include responding to technical inquiries, conducting training, and on-site support for product installation and troubleshooting. Competitive salary up to $3000 with performance incentives available.

Servicios

Attractive monthly incentives

Formación

  • Diploma required in Computer or Electrical Engineering.
  • Ability to analyze and troubleshoot issues.
  • Familiarity with various control systems and programming.

Responsabilidades

  • Conduct product application testing and troubleshooting.
  • Provide support through phone and onsite visits.
  • Create and update training manuals for customers.

Conocimientos

Analytical skill
Microsoft Excel skills
Logic control familiarity
Communication protocol familiarity
HMI programming familiarity

Educación

Minimum Diploma in engineering discipline

Herramientas

C#/Java/Python knowledge
Database Language knowledge
Descripción del empleo

Position title : Application Support Engineer

Location: Kallang

Working Day: 5 Days (Mon - Fri) Overtime is required.

Working Hour: 8.15am - 5.30pm

Salary : Up to $3000 [ Attractive monthly incentives based on performance is provided (Up to $800 monthly)]

Job Summary

Provide information concerning products, applications, and problem diagnosis to sales representatives and customers, accurately. Conduct product application testing and troubleshooting on customers’ applications.

Job Scope
  • Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications
  • Analyze and troubleshoot customer issues via phone/email as well as on-site.
  • Conduct product application testing for sales reps and customers.
  • Travel to customer’s site for on-site support including setup, adjustment/fine-tuning the system.
  • Conduct post sales application training to customers.
  • Create and update manuals for post sales application training for customers.
  • May assist sales reps with on-site presentations to customers, as needed
  • Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
  • Understand and observe company / department policies and procedures
  • Other duties or projects, as assigned
Requirement
  • Minimum Diploma Holder in an engineering discipline (i.e Computer/Electrical Engineer)
  • Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts
  • Familiar with Logic control, Microsoft Excel skills.
  • Familiar with communication protocol (i.e Serial, Modbus TCP, Ethernet, EIP etc.)
  • Familiar with HMI programming
Good to have
  • Experience with sensors and actuators (e.g. DC motors, encoders, relays, & solenoids), Stepper/Servo Motor
  • Knowledge of Database Language (SQL/MySQL)
  • Knowledge of C#/Java/Python

Interested applicants, WA your resume to +65 9136 9792 or email your resume to supreme.yentan@gmail.com.

TAN YEN ZHEN (CHEN YANZHEN) REG NO: R25138932

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

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* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.

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