F&b Assistant Manager

Paris Baguette Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A food and beverage company in Singapore is seeking a Full time F&b Assistant Manager to oversee the Drink stall operations. The ideal candidate will have 2-3 years of relevant experience and strong customer service skills. Responsibilities include ensuring smooth operations, managing supply levels, driving sales performance, and maintaining hygiene standards. Interested candidates are encouraged to apply.

Qualifications

• 2-3 years of relevant work experience required.
• Working rights required for this role.

Responsibilities

• Manage and ensure smooth operation of the Drink stall.
• Provide excellent customer service.
• Respond promptly to customer inquiries.
• Ensure product wastage is controlled.
• Drive sales performance through upselling.
• Monitor supply levels and process orders.
• Work with Maintenance to fix hygiene issues.
• Achieve monthly sales and rental income targets.

Skills

Flexible hours

Customer service

Sales performance

Hygiene and maintenance

Job description

Koufu Pte Ltd is hiring a Full time F&b Assistant Manager role in Sengkang, Singapore. Apply now to be part of our team.

Requirements for this role:

• Flexible hours available
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• This role is an urgent hire

Responsibilities:

Outlet Drink Stall Operations

• Manage and ensure smooth operation of the Drink stall within the food court or coffee shop.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries.
• Follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
• Ensure product wastage is controlled to meet the product's gross profit (GP) target.
• Drive sales performance through upselling and cost control.
• Responsible to drive sales performance by upselling, cost control and developing new product.
• Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.

External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship.
• To uphold quality control in food products sold in the tenant stalls.
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services.

Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines.
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To uphold quality control in food & beverage products sold in the FB stalls.
• Prepare reports at the end of shift/week.
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.
• Ensure compliance with the rules and regulations of the Company, safety & health standards as well as quality standards.

Interested party please contact:

Whatsapp: [phone]***

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