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Genesis Fund Services is a Fund Administration company offering high quality and innovative financial services. We make it easy for clients – investment managers and investors in their respective funds – to focus on what’s important to make their business grow.

As the Investor Relations team is the front line for the company’s administration work, it is critical that team members not only provide excellent customer service, but that day-to-day tasks are carried out in a timely manner with a high level of quality to our clients.

• Bachelor’s Degree or higher academic achievement
• Minimum 5 years of experience in Fund Administration or similar experience
• English speaking and writing are required; Foreign language skill is a plus
• Excellent written and oral communications skills; good interpersonal and organizational skills.
• Ability to function under high work demands, multiple ongoing tasks and consistent daily deadlines.
• Extensive knowledge of AML requirements, due diligence and risk assessment
• Knowledge of PFS Paxus fund administration software

• Review and be knowledgeable about important documents relating to assigned funds, for e.g. Articles of Association, Offering Memorandum (OM), listing requirements, material agreements with third parties
• Ensure adherence with fund’s OM
• Maintain and update shareholder register, statements, and files
• Review, prepare and execute wire transfers and checks for payment of redemptions, dividend payments, and other related fees and expenses
• Communicate subscription and redemption details to Investment Manager for approval, as well as other fund information
• Ensure distribution of shareholder confirmations, statement of position, and other shareholder reports on a timely basis
• Oversee distribution of investor letters/reports and annual financial statements to shareholders
• Prepare and oversee distribution of audit confirmations
• Handle shareholder and interested party communication
• Demonstrate knowledge of and compliance with departmental procedures
• Complete relevant checklists for internal control purposes
• Assist with training of staff members as requested
• Assist management with review of processes and implementation of new procedures
• Other duties as assigned from time to time

• Consistent application of company policies and procedures for workflow to provide timely real-time solutions for clients
• Respect for colleagues, clients and corporate culture
• Excellence in approach to all assignments and in the level of service offered to clients
• Integrity when collaborating with team members and working with clients
• Diligence in handling client matters and keen attention to the maintaining the ethics of the company
• Discipline to conduct work in a timely and efficient manner while continuously seeking improvements through innovation and technology

An attractive salary package commensurate with qualifications and experience will be offered

Please apply in writing to jbeladie@genesisfundservices.com.