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A leading cybersecurity firm in Singapore is seeking a Systems Operations Engineer to manage and secure enterprise infrastructure. The ideal candidate should have 3+ years of experience in IT operations and skills in incident management, system hardening, and infrastructure monitoring tools. You will be responsible for optimizing performance, conducting patch management, and ensuring compliance with security standards. This role may require after-hours support and will be performed on-site or remote as per company policy.
We are seeking a Systems Operations Engineer with a strong focus on infrastructure operations. This role involves managing and securing enterprise infrastructure including firewalls, networks, servers, and monitoring systems. The ideal candidate will have hands‑on experience in system hardening, patch management, and infrastructure security tools.
Lead primary day-to-day SIEM interactions with project team and cybersecurity staff
Perform SIEM, log collector deployment, configuration, perform maintenance, upgrades and troubleshooting both on‑premises and on the cloud
Optimize and streamline the operation and performance
Manage and maintain enterprise firewalls and network security appliances.
Implement and monitor across servers, networks, and cloud environments.
Perform system hardening and ensure compliance with security standards.
Conduct regular patch management and vulnerability remediation.
Automate frequently used process and workflows with scripts and programs using scripting skills
Create technical documentation including SOP's and design documents related to system configurations, processes, and procedures.
Work with external service providers to implement new projects or upgrades
Participate in incident response and investigations related to infrastructure breaches.
Perform and participate in capacity planning, redundancy planning and execution of Disaster Recovery Plan.
Provide ad hoc on‑site or remote technical support
Deployment of services / devices at customer sites
Interface with technical personnel and other teams as required
3+ years of experience in IT operations.
Incident and Problem Management skills
Experience in designing, developing, testing, deploying, and maintaining security solutions
Familiarity with Windows and Linux systems
Experience with system hardening techniques and patch management tools.
Proficiency in infrastructure monitoring tools such as Splunk, Nagios, or SolarWinds.
Familiarity with cloud infrastructure security (AWS, Azure, GCP).
Excellent problem‑solving and communication skills.
Experience with scripting or automation tools (e.g., Python, Ansible)
Prior experience in managing enterprise‑level network infrastructure.
Well verse in Windows AD Management
The position may require standby and occasional after‑hours support depending on operational needs.
Work will be performed on‑site/remote as per the company policy
Ang Mo Kio