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We are seeking a highly motivated and experienced individual to join our LXG Partner Digital Experience team which owns and is responsible for managing and optimizing the suite of tools and technologies that enable our Partners, Sellers and support teams. The goal of this role is to ensure that our sales and support teams have the right tools, technologies, and optimal user experience to effectively engage with sellers and Partners to drive sales, and close deals. You will be responsible for the effectiveness, adoption and ultimately user satisfaction of an assigned set of tools & solutions through the measurement of KPIs (eg OSAT) and feedback.
In this role, you will be focused on listening to our Sellers and Partners and improving their experience on deployed platforms. You will lead key initiatives that involve process improvements, tool usability, data & insights, performance and adoption. We are seeking a highly skilled experience manager to join our team with the responsibility of delivering WW revenue growth, Partner Satisfaction, Ease of Use.
Key Responsibilities:
Qualifications:
If you require an accommodation to complete this application, please contactability@lenovo.com
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.