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A leading retail company in Singapore is seeking an experienced retail manager to oversee store operations and achieve customer satisfaction. The successful candidate will have at least 5 years of managerial experience and the ability to manage a team effectively. Responsibilities include meeting sales targets, ensuring compliance with operating procedures, and analyzing market trends. This role requires physical fitness to handle inventory and a commitment to work on a 6-day week schedule.
Responsible for achieving customer satisfaction, sales and profit target for the store
Provide efficient and effective management of operations team in merchandising, operating disciplines and outlining business strategies
Responsible for the strict compliance of all established Standard Operating Procedures (SOP) and personnel policies by all divisions by conducting routine supervision and follow through
Formalize strategy and establish business plan to optimize sales, margin, profits and manage shrinkage
Involve in the analysis and forecast of market trend to assist store to stay ahead of competition
Ensure all merchandising, corporate strategies and directives are implemented and executed with excellence to achieve operating effectiveness
Ensure each department manage their inventory level and stock holding days without affecting product availability at selling floor to optimize sales
Ensure adherence to HR policies at store level to maintain a well coordinated and cohesive organization structure
Conduct daily walk-through of the store, roll call, briefing and communication daily to inform staff of key objectives, customer feedback, and sales comparison and to ensure operations runs smoothly
Provide appropriate coaching and support to the team to develop a high performance team
Any other adhoc duties as per assigned
Comfortable to work on a 6 days’ week schedule (work day as per rostered)
Willing to stand for long hours and enjoy interacting with customers
Physical fit to carry 10-15 kg products
At least 5 years managerial experience in a similar industry
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.