Senior Assistant Director (Systems & Payroll)

Accountant-General's Department (Singapore); Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A government financial agency in Singapore is looking for a professional to join its Salaries and Pensions team. The role involves managing payroll operations and ensuring accurate payments to civil servants and healthcare providers. Applicants should have a background in Accountancy, Business, or related fields, ideally supported by 3 years of experience in finance and payroll processes. This position offers opportunities for improving service delivery and enhancing system functionalities.

Qualifications

• Interest in Ops‑Tech work.
• Good understanding of finance and/or payroll processes.
• Experience in managing and/or developing systems, preferably with 3+ years of working experience.

Responsibilities

• Support central operations for payments to civil servants and pensioners.
• Identify opportunities for process streamlining and automation.
• Support system changes and ensure compliance with HR policy changes.

Skills

Critical thinking

Problem-solving

Analytical skills

Interpersonal skills

Communication skills

Time management

Attention to detail

Education

Tertiary education in Accountancy, Business, Finance, Analytics, IT, Systems or related disciplines

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

What The Role Is

You will be part of the AGD Salaries and Pensions team responsible for managing the Government Human Resource and Payroll (HRP) system operations to support payroll, claims, pensions and medical billing administration.

Specifically, You Will

What you will be working on

• Support central operations to ensure accurate and timely payments to civil servants, pensioners, and healthcare service providers.
• Identify opportunities for process streamlining and automation, keeping in mind system‑level governance matters such as performance monitoring and reporting.
• Support system changes due to HR policy changes and translate policy intent and directions into workable system solutions, in compliance with business and statutory requirements.
• Strengthen financial controls of payroll, claims, pensions and medical billing operations using tools such as data analytics to identify control gaps and improvements needed. Work with third‑party system vendor and multiple module/track leads of partner agencies of the HRP system to ensure smooth running of the central payroll, claims, pensions and medical billing functions as well as support system remediation and enhancements (including policy‑related changes).
• Develop Ops‑Tech competencies through hands‑on opportunities in working with third‑party system vendor to perform system enhancements and remediations to HRP through change impact assessment, user acceptance testing, user change management and deployment of solution.
• Propose ways to improve service delivery to end‑users (e.g. pensioners).

What We Are Looking For

Functional/Technical Competencies

• Tertiary education in Accountancy, Business, Finance, Analytics, IT, Systems or related disciplines.
• Interest in Ops‑Tech work.
• Good understanding of finance and/or payroll processes and experience in managing and/or developing systems will be advantageous, preferably with at least 3 years of working experience.
• Ability to put forth proposals and recommendations for management decision‑making.
• Proficiency in basic office productivity tools, especially Excel, Word and Powerpoint.
• Knowledge of data analytics would be an advantage.

Generic Competencies

• Good critical thinking, problem‑solving and analytical skills.
• Good interpersonal, communication and stakeholder management skills.
• Good time management skills to multi‑task and handle competing priorities.
• Meticulous and a good team‑player who can work well independently with minimal supervision.

You will be notified whether you have been shortlisted within 4 weeks from the closing date of this job posting.